Retail Sales Assistant

Machine Mart; Tees Valley; On-site; GBP 20,000 - 25,000; Full time

Job summary

A technical retail store in Tees Valley is seeking a committed individual to deliver outstanding customer experiences while selling technical products. The ideal candidate will work within a small team, possess excellent communication skills, and have a motivation to meet sales targets. Benefits include staff discounts, healthcare plans, and company pension among other perks.

Benefits

Staff discounts

Healthcare cash plans

Company pension scheme

Life cover

Retail Trust access

Discounts on various brands

Role specific training

Promotion of internal candidates

Paid breaks

Free tea & coffee

Qualifications

• Experience in selling technical products to customers.
• Background in retail customer service focused on customer satisfaction.
• Knowledge of a range of technical products is preferred.
• Strong accuracy and numeracy skills are crucial.
• Basic computer literacy is required.

Responsibilities

• Join a small, focused team to deliver excellent customer service.
• Explain technical equipment clearly to customers.
• Work towards impressive sales targets as a team.

Skills

Selling technical products

Retail customer service

Customer interaction

Product range knowledge

Accuracy and numeracy skills

Basic computer literacy

Self-motivated

Job description

What you’ll be doing:

• You’ll be joining a small team of between 4 – 6 members of staff
• You’ll be committed to delivering a great customer experience
• You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu
• You’ll be explaining technical equipment in an understandable manner
• You’ll be committed to offering honest advice and building a rapport with customers
• You’ll ensure that you exceed our customers’ expectations and reassure them when they're bewildered by choice
• You’ll be working hard as part of the team in achieving challenging sales targets

What you’ll need - skills and experience:

• You’ll have previous experience in selling technical products to customers
• You’ll have experience in a retail customer service orientated environment
• You’ll have previous experience in dealing with customers
• You’ll have practical experience / knowledge of some or all of our product range
• You’ll possess strong accuracy and numeracy skills
• You’ll possess basic computer literacy
• You’ll be self motivated and have a can‑do attitude

What you'll get in return for your commitment:

• Staff discounts
• Healthcare cash plans
• A company pension scheme
• Life cover
• Access to the Retail Trust, our well‑being platform – offering a 24‑hour helpline for a variety of support services
• Discounts on 100’s of high street & online brands including restaurants, holidays, and shopping
• Role specific training and development
• Proactive promotion of internal candidates
• Paid breaks
• Free tea & coffee