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Retail Sales Assistant

Machine Mart

Tees Valley

On-site

GBP 20,000 - 25,000

Full time

29 days ago

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Job summary

A technical retail store in Tees Valley is seeking a committed individual to deliver outstanding customer experiences while selling technical products. The ideal candidate will work within a small team, possess excellent communication skills, and have a motivation to meet sales targets. Benefits include staff discounts, healthcare plans, and company pension among other perks.

Benefits

Staff discounts
Healthcare cash plans
Company pension scheme
Life cover
Retail Trust access
Discounts on various brands
Role specific training
Promotion of internal candidates
Paid breaks
Free tea & coffee

Qualifications

  • Experience in selling technical products to customers.
  • Background in retail customer service focused on customer satisfaction.
  • Knowledge of a range of technical products is preferred.
  • Strong accuracy and numeracy skills are crucial.
  • Basic computer literacy is required.

Responsibilities

  • Join a small, focused team to deliver excellent customer service.
  • Explain technical equipment clearly to customers.
  • Work towards impressive sales targets as a team.

Skills

Selling technical products
Retail customer service
Customer interaction
Product range knowledge
Accuracy and numeracy skills
Basic computer literacy
Self-motivated
Job description
What you’ll be doing:
  • You’ll be joining a small team of between 4 – 6 members of staff
  • You’ll be committed to delivering a great customer experience
  • You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu
  • You’ll be explaining technical equipment in an understandable manner
  • You’ll be committed to offering honest advice and building a rapport with customers
  • You’ll ensure that you exceed our customers’ expectations and reassure them when they're bewildered by choice
  • You’ll be working hard as part of the team in achieving challenging sales targets
What you’ll need - skills and experience:
  • You’ll have previous experience in selling technical products to customers
  • You’ll have experience in a retail customer service orientated environment
  • You’ll have previous experience in dealing with customers
  • You’ll have practical experience / knowledge of some or all of our product range
  • You’ll possess strong accuracy and numeracy skills
  • You’ll possess basic computer literacy
  • You’ll be self motivated and have a can‑do attitude
What you'll get in return for your commitment:
  • Staff discounts
  • Healthcare cash plans
  • A company pension scheme
  • Life cover
  • Access to the Retail Trust, our well‑being platform – offering a 24‑hour helpline for a variety of support services
  • Discounts on 100’s of high street & online brands including restaurants, holidays, and shopping
  • Role specific training and development
  • Proactive promotion of internal candidates
  • Paid breaks
  • Free tea & coffee
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