Retail Customer Service Associate — Sports & Promotions

Betfred Group; Stafford; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading betting company in Stafford seeks an Assistant Sales Manager. You will enhance customer experiences daily by engaging with customers and processing bets. The role demands outstanding customer service skills and a passion for sports betting. A structured training program will ensure you are well-prepared to thrive in the retail environment. Join a winning team that emphasizes responsible gaming and offers various benefits including bonuses and long-service recognition.

Benefits

Bonuses and incentives

Monthly pension contributions

Enhanced maternity & paternity pay

Mental health support

Qualifications

• Must be 18+ and have the right to work in the UK.
• Availability to work evenings, weekends, and public holidays.
• A passion for sports, betting, and gaming is beneficial but not essential.

Responsibilities

• Process customers’ bets in a timely manner.
• Attend to customer queries quickly and knowledgeably.
• Engage customers with expert knowledge of products.

Skills

Outstanding customer service skills

Ability to engage customers

Eagerness to learn and develop

Job description

A leading betting company in Stafford seeks an Assistant Sales Manager. You will enhance customer experiences daily by engaging with customers and processing bets. The role demands outstanding customer service skills and a passion for sports betting. A structured training program will ensure you are well-prepared to thrive in the retail environment. Join a winning team that emphasizes responsible gaming and offers various benefits including bonuses and long-service recognition.