Retail Customer Service Assistant

advancedwebventures; United Kingdom; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading retail company in the United Kingdom is looking for a passionate Retail Customer Service Assistant. In this role, you will prioritize customer safety and serve their needs promptly. Training will be provided, making it suitable for candidates without prior retail experience. The position offers flexible hours and a variety of benefits including discounts and a pension scheme.

Benefits

Flexible hours

Career progression

Paid holiday

25% discount on in-store goods

Access to 24/7 online GP services

Wellbeing benefits

Shopping and leisure discounts

Free barista style hot drinks

Family leave

Competitive pay rates

Pension scheme

Share save scheme

Qualifications

• Individuals with a passion for customer service.
• No previous retail experience required; training will be provided.

Responsibilities

• Ensure safety of yourself, colleagues, and customers as a top priority.
• Serve customers efficiently and effectively.
• Foster a positive and inclusive work environment.
• Prepare and serve food and drink items.
• Manage stock and cleaning duties.

Skills

Passion for customer service

Team collaboration

Job description

Retail Customer Service Assistant

Advanced Web Ventures, LLC

About Bp Retail

We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.

Customer Service Assistant - Nights

We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.

What You Get

• Flexible hours
• Career progression
• Paid holiday
• 25% discount on in store goods *exclusions apply
• Access to the Retail Trust (24/ 7 online GP, financial and wellbeing services)
• Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
• Shopping and leisure discounts
• Free barista style hot drinks
• Family leave
• Competitive pay rates
• Pension scheme
• Share save scheme
• Find out more about our benefits here

What We Are Looking For

Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don't expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.

What You Will Be Responsible For

• Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
• Serving customers efficiently, ensuring their needs are met promptly and effectively
• Fostering a positive and inclusive work environment, in line with bp beliefs
• Preparing and serving food and drink items from our Wild Bean Café
• Taking in deliveries, replenishing stock and stock management tasks
• Being proactive with supporting bp's offers, promotions and bp loyalty scheme
• Carrying out cleaning duties in all aspects of the store, facilities, and forecourt

How to apply

Simply click on apply and have an up-to-date CV ready!

Applicants welcome from 18+

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