Retail Customer Advocate — Career Growth & Discounts

The Brick; Scarborough; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company in Scarborough is seeking a Customer Service Associate to join their service team. Responsibilities include responding to customer inquiries, promoting loyalty, and supporting client needs. The ideal candidate will have a strong customer service focus and excellent communication skills. Opportunities for career progression and employee discounts are also provided. Flexibility to work various shifts is required for this position.

Benefits

Competitive remuneration package

Career progression opportunities

Employee discounts

Dynamic work environment

Qualifications

• Strong focus on customer service required.
• Team oriented and enthusiastic approach needed.
• Exceptional communication skills needed, both written and verbal.

Responsibilities

• Respond to customer inquiries and offer solutions.
• Follow up with customers to support their needs.
• Promote customer loyalty by providing exceptional support.
• Review and follow up on order reports daily.

Skills

Strong customer service focus

Team oriented

Exceptional communication skills

Proven ability to multitask

Proficiency with computers and Microsoft Office

Flexibility to work shifts

Education

High school diploma or equivalent

Job description

A leading retail company in Scarborough is seeking a Customer Service Associate to join their service team. Responsibilities include responding to customer inquiries, promoting loyalty, and supporting client needs. The ideal candidate will have a strong customer service focus and excellent communication skills. Opportunities for career progression and employee discounts are also provided. Flexibility to work various shifts is required for this position.