Retail Associate – Tewkesbury

Longfield; Tewkesbury; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading charity organization is looking for a flexible and motivated Retail Associate to support charity shops in Tewkesbury and surrounding areas. The role encompasses managing day-to-day operations, supervising volunteers, and contributing to sales goals while promoting the charity's mission. Key qualifications include a valid driving license and excellent customer service skills. This position comes with a competitive benefits package, including holiday entitlement and a pension scheme.

Benefits

33 days holiday pro rata

Life Assurance scheme

Employee Assistance Programme

Cycle to work scheme

Discounts through National Discount Schemes

Long service awards

Company pension scheme

Qualifications

• Valid driving license and access to a car.
• Proficiency in engaging with the community.
• Ability to promote fundraising and manage stock.

Responsibilities

• Support the smooth running of charity shops.
• Run a shop independently when needed.
• Meet sales goals and manage shop costs effectively.
• Engage and supervise volunteers.
• Provide excellent customer service.

Skills

Customer service

Team leadership

Flexible travel

Job description

Location: Tewkesbury and within our local cluster group
Hours: 22.5 hours per week, including weekend cover
Salary: £12.21 hourly rate

Are you passionate about retail, people, and making a real difference in your community? We’re on the lookout for a flexible and motivated Retail Associate who is willing to travel across multiple shops to support the day-to-day success of our charity shops.

This is more than just a retail role — it’s your chance to be part of something bigger, helping to support a vital cause while working in a busy, rewarding environment.

Key Responsibilities

• Supporting the smooth running of charity shops across a local cluster of locations
• Stepping in to run a shop independently when needed, with guidance from a remote manager
• Helping to meet sales goals and manage shop costs effectively
• Managing stock levels to reflect seasonal trends and local shopper preferences
• Promoting and maintaining the Gift Aid scheme to boost fundraising
• Supervising and supporting our amazing team of volunteers
• Delivering excellent customer service and representing our charity with pride
• Engaging with the local community and bringing our mission to life

You must hold a valid driving license and have access to a car.

We offer a competitive benefits package which includes 33 days holiday pro rata, increasing with service to a maximum of 38 days per annum, life Assurance scheme, Employee Assistance Programme, cycle to work scheme, access to discounts through National Discount Schemes, long service awards, the option to join our company pension scheme and a truly fabulous working environment.

If you would to arrange a visit or have an informal chat, then please contact [e-mail].

For more informationabout this role, please click on the “Job Details” below. To apply for this position, please fill out your contact details and upload your CV via the “UploadCV”below. When applying please mention the position you are applying from the list below.

Closing date: 9am, Friday 30th January 2026

We are an equal opportunities employer and welcome applications from all qualified individuals