Retail Assistant

Screwfix Direct Ltd; Altrincham; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retail company in Altrincham is seeking a Retail Assistant to ensure customers receive outstanding service. You will welcome customers, help them find what they need, and maintain high store standards. Ideal candidates will be enthusiastic, flexible, and possess strong communication skills. Training and development opportunities are provided, along with a competitive salary and benefits. This role requires availability during evenings and weekends.

Benefits

Competitive salary

28 days annual leave

Pension scheme with up to 14% contribution

20% discount with Screwfix and B&Q

Discounted healthcare

Extensive training programs

Qualifications

• No retail experience necessary, but a positive attitude and willingness to learn are essential.
• Strong communicator who enjoys helping others.
• Must be friendly, enthusiastic, and have a flexible approach.

Responsibilities

• Welcome customers and assist them in finding products.
• Maintain stock levels and assist with deliveries.
• Collaborate with team members to maintain high store standards.

Skills

Customer service

Communication

Flexibility

Reliability

Job description

Unit 9 Blue Chip Business Park, 50 Atlantic Street, Broadheath, Altrincham, WA14 5DD

You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take the time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. With the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!

Availability needed to cover evenings and weekends.

Opening hours:

• Monday - Friday (7am to 8pm)
• Saturday (7am to 6pm)
• Sunday (9am to 4pm)

Key responsibilities

• Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them.
• Warehouse standards – you’ll assist with deliveries, maintain product stock, collect customer orders and keep standards high.
• Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way.

Required skills & experience

• Amazing at giving great service, with a positive can‑do, no‑nonsense approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn – you don’t need retail experience to succeed.
• Friendly, flexible, reliable, honest and enthusiastic.

Benefits

• Competitive salary.
• 28 days annual leave (including an allowance for Bank Holidays); increases with length of service up to a maximum of 33 days.
• Award‑winning company pension scheme – up to 14% Kingfisher contribution.
• Life cover.
• 20% discount with Screwfix and B&Q.
• Discounted healthcare.
• Company share save schemes.
• Excellent training and ongoing development.

Training & Development

We offer extensive training programmes, including a 16‑week First Steps to Management course and a 12‑15 month Trade Plus apprenticeship, to help you progress within the company.

Apply now! – Upload your CV and complete your application.

Please note, this advert may close early if the appropriate number of applications has been reached.

*Our hourly rates may include a location allowance which is reviewed annually and may change.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training. We do not discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

If you require any additional support or adjustments to help you make an application, please contact us at [e-mail]