Retail Area Relief Officer (ARO)

Lodge Service Group; East Midlands; On-site; GBP 22,000 - 26,000; Full time

Job summary

A family-owned security company in the East Midlands is seeking a Security Officer to protect staff and customers, prevent theft, and ensure safety. Successful candidates will have a valid SIA license, strong customer service skills, and a smart appearance. The company emphasizes training, career growth, and a supportive culture, offering benefits like financial support and wellness programs. Apply now to be part of a dedicated team and make a difference!

Benefits

Training & career paths

Financial support before payday

Pension scheme

28 days holiday

Uniform provided

24/7 Doctor on Line & Counselling services

Inclusive culture and support for disabilities

Qualifications

• Valid SIA license required.
• Must have UK right to work and a clean 5-year history.
• Retail or leisure experience preferred.

Responsibilities

• Protect staff, stock, and customers.
• Prevent theft and partner with management.
• Deliver professionalism and customer service.

Skills

Customer service skills

Calm under pressure

Ability to follow procedures

Smart appearance

Job description

Lodge Security: The UK’s Oldest, Family-Owned, Security Business

Join our retail security team!

Why Us?

Family-Owned, Family-Focused: We’re not just another faceless corporation. At Lodge, you’re part of a family that values and appreciates each team member 👨👩👧👦
Exciting New Partnerships: We’ve just secured a contract with Boots, adding to our impressive cluster of retail clients. This means more opportunities for you to showcase your skills .
Fantastic career growth opportunities

Security Officer Role

• Protect staff, stock & customers 🦸
• Prevent theft 🚫
• Partner with store management teams 🤝
• Deliver professionalism and customer service 😊
• Use ASCONE for shoplifting prevention 🕵️
• Ensure safety of employees and Customers 🔒
• Visible deterrent presence 👀

Requirements

ARO’s must be available to work at short notice and have weekend availability.

• Valid SIA & Driving licence 🪪
• UK right to work & 5-year history 🛂
• Customer service skills ☎️
• Smart appearance 👮
• Ability to follow procedures 📚
• Calm under pressure 😁
• Retail/leisure experience (preferred)

We Offer

• Training & career paths 🎓
• Financial Support – Ability to access your pay before payday 💳
• Pension scheme 💰
• 28 days holiday 🏖️
• Uniform & Body Worn Videos 🪪👮📹
• Benefits portal Retail, dining and gym discounts 🍽🏋️♂️
• 24/7 Doctor on Line & Counselling services 🩺
• Wellbeing Support 🛟
• Inclusive culture | Disability Confident Employer 🌈

Ready to make a difference? Apply now! We Want You!