Retail and Skincare Expert – Facialist - Full time in London

Oh My Cream limited; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading beauty retailer in England is seeking a Retail and Skincare Expert - Facialist to provide luxury facial treatments and personalized customer experiences. This full-time role requires a Beauty Diploma and significant sales experience. Candidates should be detail-oriented, dynamic, and passionate about clean beauty. The position includes mandatory weekend work and offers various perks like a monthly commission, a company pension scheme, and ongoing training resources.

Benefits

Monthly commission based on turnover achieved

40% discount on products

28 days holiday inclusive of Bank Holidays

Company pension scheme after qualifying period

One weekend off per month

Qualifications

• You hold a Beauty Diploma.
• You have significant sales experience and a passion for customer service.
• You are detail-oriented, organized, dynamic, and always smiling.

Responsibilities

• Provide a range of luxury facials for customers.
• Perform skin diagnosis to recommend suitable products.
• Lead masterclasses and in-store events.
• Conduct regular inventory checks to maintain product availability.

Skills

Customer service

Sales experience

Detail-oriented

Dynamic

Education

Beauty Diploma

Job description

📌 Position

Retail and Skincare Expert - Facialist

Offer

Full time positions available (39 hours/week minimum)

Weekend work

Weekend work is mandatory, with Sundays scheduled on a rotational basis within the team

What we offer

• Monthly commission based on turnover achieved
• One weekend off per month (except in December)
• Day-off offered on the birthday date
• Extensive and ongoing training on products and facials
• 40% discount on products
• 5 sick days per calendar year after your probation period
• 28 days holiday inclusive of Bank Holidays
• Company pension scheme after qualifying period
• An ethical and committed company : We have been a Mission-Driven Company since 2023 and aim to achieve B-Corp certification in 2025

Your missions

Provide a range of luxury facials (only if the candidate holds at least the LVL 2 Beauty diploma):

1. Oh My Cream Skincare - Plumping Facial: A complete treatment incorporating facialist techniques, ideal for illuminating, plumping, and smoothing the skin.
2. Dermalogica Proskin: A 100% personalised face care made with ultra-concentrated professional products to solve all your skin problems.
3. Dermalogica - Hydrafacial Treatment : A treatment combining deep cleansing, advanced exfoliation, and LEDs for transformed skin.
4. Tata Harper: A 100% organic cabin experience. Aromatic and ultra-sensory, Tata Harper treatments replenish and erase the signs of age as well as signs of fatigue.

Personalized customer reception to offer tailored services and create a welcoming atmosphere

Expert advice on the Oh My Cream range of products : Sales advice and development of customer loyalty through attentive and personalized service

Perform skin diagnosis to better understand customer needs and recommend suitable products

Lead masterclasses and in-store events, creating engaging customer experiences

Receive and store restocks (2 deliveries per week) to ensure the store is always well-stocked

Conduct regular inventory checks to maintain product availability and avoid stock shortages

Order supplies (office materials, beauty consumables) to ensure smooth daily operations

Profile we’re looking for

• Love the world of beauty, especially clean beauty ? That’s already a (huge) plus !
• Enjoy hands-on work and have a passion for the beauty industry ?
• We’re looking for more than just a typical profile—we want a true personality who’s versatile, proactive, and loves challenges
• You hold a Beauty Diploma ?
• You have significant sales experience and are passionate about customer service ?
• Are you detail-oriented, organized, dynamic, and always smiling ?

Then you’re the perfect fit for our team !