Restaurant Supervisor - Lead Guest Experience & Upsell

BOXPARK; Grantham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading hospitality company in Grantham is seeking a strong leader to supervise their team and deliver an outstanding guest experience. In this role, you will ensure team members are well-trained to upsell and explain promotions while maintaining high service standards. The position offers competitive perks, including free health club membership and discounts at various hotels in the collection. Ideal candidates should have supervisory experience and excellent team motivation skills.

Benefits

Free health club membership

Discounts across golf

Discounts across The QHotels Collection

Family & Friends discounts

Support with training & qualifications

Employee Assistance Program

Refer a friend scheme

FREE parking

Qualifications

• Previous experience in a supervisory role in a hospitality food & beverage department.
• Ability to work in a professional, efficient, high-quality service-oriented operation.
• Excellent team motivator and team builder.

Responsibilities

• Supervise and lead your team to deliver a high standard of guest experience.
• Drive revenue by ensuring team members are trained to upsell and explain promotions.

Skills

Supervisory experience in hospitality

Knowledge of wines and spirits

Team motivation and building

Job description

A leading hospitality company in Grantham is seeking a strong leader to supervise their team and deliver an outstanding guest experience. In this role, you will ensure team members are well-trained to upsell and explain promotions while maintaining high service standards. The position offers competitive perks, including free health club membership and discounts at various hotels in the collection. Ideal candidates should have supervisory experience and excellent team motivation skills.