Restaurant Ops Lead: Build Teams, Drive Guest Experience

Kentucky Fried Chicken (KFC); Portsmouth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading fast-food chain in Portsmouth is searching for an Assistant Restaurant General Manager to oversee day-to-day operations, drive performance goals, and lead a dedicated team. The ideal candidate will have previous experience in team management and a passion for customer service. Roles include training staff, ensuring smooth restaurant operations, and creating memorable guest experiences. The company offers competitive benefits including bonuses, extra holidays, and discounts, providing an inclusive environment for all employees.

Benefits

Quarterly BONUS

Extra holiday

Life assurance

Free chicken & fries every shift

25% staff discount

Gym discounts

Wellbeing support

Qualifications

• Proven experience in managing teams and driving performance.
• Strong communication skills to support team dynamics.
• Ability to maintain efficient operations under pressure.

Responsibilities

• Support and manage the restaurant's daily operations.
• Train, coach, and motivate staff to exceed performance goals.
• Ensure exceptional guest experiences and maintain service standards.

Skills

Leadership

Team Management

Customer Service

Operational Efficiency

Job description

A leading fast-food chain in Portsmouth is searching for an Assistant Restaurant General Manager to oversee day-to-day operations, drive performance goals, and lead a dedicated team. The ideal candidate will have previous experience in team management and a passion for customer service. Roles include training staff, ensuring smooth restaurant operations, and creating memorable guest experiences. The company offers competitive benefits including bonuses, extra holidays, and discounts, providing an inclusive environment for all employees.