Restaurant Host (F/M/X)

Tribe Group; City of London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A new hospitality brand in the City of London is seeking an entry-level Restaurant Host to provide authentic and seamless experiences for guests. The ideal candidate is passionate about hospitality, a team player, and skilled in customer service. Responsibilities include managing reservations and ensuring guest satisfaction while collaborating with hotel teams. Competitive salary up to £14 per hour offered.

Benefits

Competitive salary up to £14 per hour

Opportunity to be part of a new hospitality concept

Join an innovative international group

Qualifications

• Passion for hospitality and helping others.
• Optimistic and puts guests first.
• Natural leader with a hands-on management style.

Responsibilities

• Greet and seat guests while ensuring a positive experience.
• Manage reservations and table allocations.
• Collaborate with hotel teams for guest satisfaction.

Skills

Customer service

Team collaboration

Attention to detail

Tools

Micros Fidelio Opera

Job description

About the Company

We are launching our first TRIBE hotel in the London market in summer 2022. Unapologetic modern designed hotels that confidently mix mainstream style with bespoke, eye‑catching and iconic pieces. The result is a bold and fun place for a high‑end experience at a fair price. Finally, a place that gives you everything you need and nothing you don’t.

Job Title: Restaurant Host

Overview

We are looking for someone who’s curious, caring and conscious. This role plays a crucial part in the successful opening of TRIBE and in curating the TRIBE experience—authentic and seamless for our guests.

Responsibilities

• Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challenges.
• Manage reservations and table allocations during the day.
• Greet guests and seat them at allocated tables, bidding them farewell on departure to ensure the best experience.
• Ensure the accuracy of data in all systems and provide the necessary daily reservation details for all departments as per our operating procedures.
• Maintain observation over guests and their property to ensure security alerts are kept to a minimum.
• Collaborate with all hotel teams and outsourced partners to ensure utmost satisfaction for guests.

Qualifications

• Someone who enjoys helping others and can answer any question.
• Someone who values authenticity over conformity.
• Passion for hospitality—whether that’s a drink, a meal, an event or a bed for the night.
• A positive impact on people, leaving them with memorable experiences.
• No ego; focus on getting things done.
• Experience with Micros Fidelio Opera.
• Willingness to try new things.
• Team player who works hard, supports others, and has fun.
• Natural leader who builds a tight‑knit community with a hands‑on management style.
• Optimistic, putting guests, colleagues, and community first.
• Authentic, courageous entrepreneur who is not afraid to experiment.

Benefits

• The opportunity to head up an exciting hospitality concept new to the London market.
• Join an innovative, fast‑growing international group committed to building a global brand.
• The chance to challenge the norm in a creative and rewarding environment.
• Become part of a team passionate about great hospitality experiences.
• Competitive salary up to £14 per hour, including tronc.

Seniority level

Entry level

Employment type

Full‑time

Job function

Design, Art/Creative, and Information Technology

Industries: Advertising Services