Restaurant Duty Manager

Hamiltonboyd; City of London; On-site; GBP 33,000; Full time

Job summary

A prestigious hospitality group in London seeks a Restaurant Duty Manager. This role involves leading a team, managing service quality, and ensuring outstanding guest experiences. Candidates should have at least 2 years of supervisory experience and a passion for hospitality. Competitive salary of £33,000 PA plus additional perks is offered.

Benefits

Ongoing professional training and development

One-to-one coaching

Career counselling

Fantastic social environment

Discount in Boyd’s Grill & Wine Bar

Cross-training opportunities

33 days holiday, increasing with company longevity

Qualifications

• +2 years experience at supervisor level.
• +2 years floor experience.
• +1 year bar experience.
• Passion for hospitality.
• Ability to be a role model.
• Flexibility around working hours.

Responsibilities

• Create and manage rotas.
• Manage service from top to bottom.
• Ensure team delivers high levels of customer service.
• Oversee stock levels and stock takes.
• Maintain health and safety standards.
• Provide ongoing training and management of team members.

Skills

Supervisory experience

Customer service

Bar experience

Flexibility

Mentoring

Job description

Restaurant Duty Manager

Join the Hamilton Boyd Group as a Restaurant Duty Manager. This role is based in a stunning Central London restaurant, the Boyds Grill & Wine Bar, which offers British ingredients, fine wine and a memorable guest experience.

Company Overview

Hamilton Boyd represents a collection of hospitality brands delivering wow moments and unique experiences through five‑star service standards. The collection works across multiple brands to achieve a shared goal of outstanding customer experience.

Role Overview

The primary purpose of this role is to work independently and collaboratively with fellow duty managers, reporting into the Restaurant General Manager. The Duty Manager leads from the front, mentors junior team members, and ensures outstanding guest experience from first contact to last.

Responsibilities

• Creating and managing rotas
• Managing service from top to bottom
• Ensuring the team delivers the highest possible levels of customer service
• Overseeing stock levels and stock takes
• Maintaining health and safety standards
• Providing ongoing training and management of team members

Required Experience and Skills

• +2 years experience at supervisor level
• +2 years floor experience
• +1 year bar experience
• Passion for hospitality
• Ability to be a role model
• Flexibility around working hours

What you will get

£33,000 PA based on 40hrs per week plus share of service charge

• Ongoing professional training and development
• One‑to‑one coaching
• Career counselling
• A fantastic social environment
• Discount in Boyd’s Grill & Wine Bar
• Cross‑training between the group of businesses
• 33 days holiday (including bank holidays), increasing with company longevity

Details

• Seniority level: Mid‑Senior Level
• Employment type: Full‑time
• Job function: Management and Manufacturing
• Industries: Events Services

Location

London, England, United Kingdom