Residential Site Services Assistant — 24/7 Operations

Abdn; Aberdeen City; On-site; GBP 27,000 - 32,000; Full time

Job summary

A higher education institution in Aberdeen is seeking a Site Services Assistant to join its Residential Services team. This role requires delivering essential operational services while interacting with students and the public. Candidates should have strong customer service skills and the ability to remain calm under pressure. Flexibility in working hours is necessary as the role involves a 24/7 shift pattern. A full driving licence and prior customer-facing experience are essential for this position.

Qualifications

• Experience of working with the public in a busy operational environment.
• Ability to remain calm under pressure while dealing with challenging situations.
• Possession of a clean, current full driving licence.

Responsibilities

• Work as part of a shift team delivering essential operational services 24/7.
• Engage with students, staff, and the public, ensuring customer focus.
• Adapt to changing operational requirements and shift patterns.

Skills

Customer service skills

Communication skills

Interpersonal skills

IT skills

Job description

A higher education institution in Aberdeen is seeking a Site Services Assistant to join its Residential Services team. This role requires delivering essential operational services while interacting with students and the public. Candidates should have strong customer service skills and the ability to remain calm under pressure. Flexibility in working hours is necessary as the role involves a 24/7 shift pattern. A full driving licence and prior customer-facing experience are essential for this position.