Residential Facilities Coordinator - Service and Compliance

Macro Group; Reigate; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading facilities management company in Reigate is seeking a dedicated individual for administrative support in operations. This role includes managing enquiries, ensuring compliance with property management, and maintaining high service standards. The ideal candidate is experienced in customer service and has strong communication and organisational skills. Joining the team means contributing to a culture of innovation and support, with opportunities for professional development and a focus on excellence.

Benefits

Supportive work culture

Professional development opportunities

Qualifications

• Experience in a customer-based role is essential.
• Proactive in managing tasks and recording compliance checks.
• Strong written and oral communication skills.

Responsibilities

• Assist Senior Operations Manager with day-to-day enquiries.
• Maintain high service delivery standards.
• Conduct regular property compliance checks.
• Manage client, supplier, and internal staff interactions.

Skills

Customer service

Communication skills

Problem-solving

Organisational skills

Report writing

Tools

MS Office

Database management systems

Job description

A leading facilities management company in Reigate is seeking a dedicated individual for administrative support in operations. This role includes managing enquiries, ensuring compliance with property management, and maintaining high service standards. The ideal candidate is experienced in customer service and has strong communication and organisational skills. Joining the team means contributing to a culture of innovation and support, with opportunities for professional development and a focus on excellence.