Residential Childcare Senior Support Worker

Dignus Group; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading support organization in Birmingham is seeking a Residential Childcare Senior Support Worker to join their team. This role entails providing emotional guidance and support to young residents while supervising staff duties. A minimum of 18 months experience in residential childcare and a NVQ Level 3 are required. The role offers comprehensive training and a supportive work environment, with flexible shifts. Challenges are met with resilience and integrity.

Benefits

Comprehensive training and development opportunities

2x Salary Life Insurance

Employee Assistance Programme (EAP)

Access to fully funded apprenticeships

Qualifications

• 18 months experience in a residential childcare setting.
• Ability to provide emotional and social support while promoting dignity.
• Good standard of written and verbal English.

Responsibilities

• Promote workplace values and supervise staff duties.
• Plan shifts and ensure smooth service operation.
• Maintain positive relationships with young people.
• Manage behavior positively in line with care plans.

Skills

Emotional support

Integrity

Resilience

Confidence

Education

Diploma or NVQ Level 3 in Residential Childcare

Job description

Overview

Job Title: Residential Childcare Senior Support Worker

Location: Birmingham, B66

At Dignus Group, we provide stability, guidance and care to those who need it most. We are passionate about helping young people reach their full potential in life, if you share these same values we would love you to come and join our team of confident and dedicated individuals making a lasting impact!

We aim to provide highly nurturing, therapeutic children’s homes for young people with a variety of complex needs. As a Residential Childcare Senior Support Worker, you will have the opportunity to make a positive impact by helping young people to develop resilience, overcome challenges, and thrive in a safe environment. Our rewarding careers as Residential Childcare Senior Support Worker will offer personal fulfilment, the chance to build deep connections, and opportunities for personal growth.

Role Overview: We are seeking a Residential Childcare Senior Support Worker to join our exceptional team based in Birmingham. We need someone with the passion and determination to go the extra mile to create a home that every child truly deserves. This includes creating a space brimming with activity, new experiences, and, most importantly, fun and laughter.

Due to ensuring continuity for the young people in our care, we require our staff to work flexibly. Staff are required to work a 3 – week rolling rota which will incorporate 2 – weeks of day shifts and one week of waking nights. Day shifts required are 15 hours long.

You will be fully supported in your new role with a comprehensive induction program and ongoing development. This role is both rewarding and challenging, requiring a strong commitment to our values and the ability to handle difficult situations with resilience.

Responsibilities

• To promote and adhere to the workplace values of Dignus Group (Resilience, Courage, Integrity, Respect, Confidence and innovation)
• Provide supervisory control and direction in relation to staff duties and responsibilities.
• Take responsibility for planning shifts and ensure the smooth running of the service.
• Contribute to team and staff meetings to facilitate and encourage good communication and staff development.
• Assisting with the recruitment and retention of staff including induction training for all new team members.
• Supervising new starters during their probationary period to ensure they receive best in class support.
• Undertaking supervisions, addressing performance issues and identifying training and development needs.
• To promote, safeguard and protect the welfare of each young person.
• Establish and maintain positive and trusting relationships with the young people.
• Manage behaviour positively and assertively by working in line with specified care and risk management plans.
• A desire to learn, we provide training and apprenticeships for you to achieve your full potential.
• Successful applicants will be subject to a DBS check at enhanced level.

Qualifications / Requirements

• You are able to provide emotional and social support whilst promoting dignity and respect
• You show integrity by conducting yourself ethically, honestly and honourably
• You possess the moral strength to do what is right at all times
• You show resilience by never giving up or compromising on quality
• You are confident to challenge ways of working to encourage new ideas and achieve positive outcomes
• Due to the ages of our young people you will need to be above 21 years
• Minimum of 18 Months experience in a residential childcare setting
• Diploma or NVQ Level 3 in Residential Childcare
• A good standard of written and verbal English

What We Offer

• Comprehensive training and development opportunities
• 2x Salary Life Insurance
• Additional annual leave entitlement at key milestones
• Early pay – access to your pay as you earn
• Employee Referral Scheme
• Overtime (when available)
• Employee Assistance Programme (EAP)
• Access to fully funded apprenticeships
• Supportive and inclusive work environment
• 15 hour shifts

If you have challenges understanding any of the above values or behaviours and how you may have demonstrated these, please contact us for an informal chat.

We are committed to providing disabled and neurodivergent applicants with any reasonable adjustments or accommodations needed. Therefore, please let us know if you require any reasonable adjustments as part of the recruitment or interview process. We are happy to help and can make suggestions if you are unsure about what is available.