Resident Involvement Officer

Grangemanagement; Greater London; Hybrid; GBP 38,000 - 45,000; Full time

Job summary

A housing and community development organization is seeking a Resident Involvement Officer to lead engagement activities across North London. This hybrid role requires excellent communication and report writing skills, as you will drive resident involvement strategies and ensure their voices influence decision-making. Candidates should have experience in community development or housing and a positive, proactive attitude. Salary ranges from £38,169 to £44,515 annually for 36 hours a week.

Benefits

Flexible working hours

Opportunities for professional development

Qualifications

• Experience in Resident Involvement, Community Development, or Housing.
• Ability to work independently in a fast-paced environment.
• Demonstrated ability to engage residents and drive service improvement.

Responsibilities

• Lead the promotion of the Resident Involvement strategy.
• Facilitate and deliver resident involvement activities.
• Consult with residents and report on engagement outcomes.

Skills

Excellent communication skills

Strong report writing skills

Project management experience

Job description

Resident Involvement Officer page is loaded## Resident Involvement Officerlocations: North London: Londontime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: January 30, 2026 (12 days left to apply)job requisition id: R0018623**Location: London – Corsica Street / Wrights Road****Salary: £38,169 to £44,515 per annum****Hours:** **36 hours per week****Contract Type: Permanent**We’re currently recruiting for a **Resident Involvement Officer** which is a hybrid role covering the North London region. You must have the ability to travel across the region to deliver and support resident involvement activities on a regular basis.Working as part of the Resident Involvement team, you’ll lead at a regional level on the promotion of the Resident Involvement (RI) strategy and support residents to engage in Clarions involvement ‘offer’ and supporting menu of opportunities. You’ll be required to evidence, co-ordinate, facilitate and deliver exceptional RI activities for the region and nationally including support of resident-led scrutiny of services. You’ll act as a consultant to teams in how RI is delivered at a local level to include training and motivating teams where necessary. Carrying out consultations with residents, reporting on engagement, resident feedback and outcomes in line with regulation.To be successful in the role, you’ll have excellent communication skills, strong report writing skills, be able to work independently in a fast-paced environment and the ability to prioritise and manage competing demands. Can also demonstrate forward thinking and innovation to engage residents and drive service improvement.We’re seeking someone who is confident, highly motivated, has a positive mindset and can take the lead on engagement and joint working with regional and other customer-focussed teams to enable engagement of residents. Ensuring the residents' voice is at the heart of our decision-making.Ideally, you’ll have experience in Resident Involvement, Community Development or Housing along with project management experience. You’ll be able to work flexible hours on occasions and to attend evening meetings or weekend events. If this sounds like an opportunity for you then please review the full role profile before applying Salaries are just the starting point. Here at Clarion we’re dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle -dive in and find out more To find out more about who we are and what we do, please click **Closing Date: Thursday 29th January 2026 at midnight.****This is a hybrid role with a base location at either our London Corsica Street or Wrights Road office.****Applicants must be able to travel across the region as required.****You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.****At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process.**