Resident Experience & Property Manager

Housdenrecruitment; North East; On-site; GBP 80,000 - 100,000; Full time

Job summary

A residential property management firm in the UK is seeking a Resident Services Manager to oversee a residential development. This role involves managing the full lettings lifecycle, maintaining high standards of property management, and ensuring resident satisfaction through excellent customer service. The successful candidate should have proven experience in residential property management and a strong understanding of housing legislation. This is a hands-on position focused on community engagement and compliance.

Qualifications

• Proven experience in residential property, lettings, or estates management.
• Strong understanding of relevant housing legislation.
• Full UK driving licence and access to your own vehicle.

Responsibilities

• Manage the full lettings lifecycle including tenancy agreements.
• Oversee compliance checks and conduct regular site inspections.
• Coordinate planned and reactive maintenance works.

Skills

Strong communication and interpersonal skills

Ability to manage complex situations

Proactive and detail-oriented

IT-literate

Job description

A residential property management firm in the UK is seeking a Resident Services Manager to oversee a residential development. This role involves managing the full lettings lifecycle, maintaining high standards of property management, and ensuring resident satisfaction through excellent customer service. The successful candidate should have proven experience in residential property management and a strong understanding of housing legislation. This is a hands-on position focused on community engagement and compliance.