Reservations & Events Agent — Elevate Guest Experiences

Valor Hospitality Partners, LLC; Southampton; On-site; GBP 26,000; Full time

Job summary

A hospitality company in Southampton is seeking a passionate Reservations and Events Agent. The role involves delivering top-notch customer service, maximizing revenue through upselling, and efficiently managing bookings. Ideal candidates possess excellent communication skills and a passion for hospitality. Benefits include discounts, wellness activities, and opportunities for career growth. Potential applicants are encouraged to join a friendly, energetic team that values excellence.

Benefits

Discounted hotel rates

50% dining discount

Free meals while on duty

Access to high-street discounts

Cycle to Work Scheme

Generous referral bonuses

Health and wellness activities

Qualifications

• A passion for hospitality and a relentless commitment to excellence.

Responsibilities

• Deliver top quality customer service.
• Convert enquiries into sales.
• Maximise revenue through upselling.
• Process and update bookings as required.
• Work as part of a great team.

Skills

Excellent communication

Interpersonal skills

Problem-solving abilities

Customer service

Teamwork

Job description

A hospitality company in Southampton is seeking a passionate Reservations and Events Agent. The role involves delivering top-notch customer service, maximizing revenue through upselling, and efficiently managing bookings. Ideal candidates possess excellent communication skills and a passion for hospitality. Benefits include discounts, wellness activities, and opportunities for career growth. Potential applicants are encouraged to join a friendly, energetic team that values excellence.