Research Information Coordinator

NHS; Cheltenham; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare provider in Cheltenham is looking for a Research Information Coordinator to join its Research Delivery Team. This exciting role involves coordinating data collection for clinical trials and maintaining high-quality patient care. The ideal candidate will possess excellent IT and interpersonal skills, be able to work independently, and have experience or familiarity with NHS and research protocols. A minimum of 5 GCSEs is required for this role, along with a strong attention to detail.

Qualifications

• Experience of working in the NHS or clinical research.
• Familiarity with medical terminology.
• Ability to retrieve and input data from a variety of sources.

Responsibilities

• Coordinate the collection and input of clerical and other data necessary for clinical trial purposes.
• Liaise with clinical trials units, ensuring timely reporting of data.
• Maintain accurate trial records and assist in closely following study protocols.

Skills

Excellent IT skills

Well-developed interpersonal skills

Ability to work independently

Attention to detail

Ability to communicate effectively

Education

5 GCSEs grade C / grade 4 or above

Tools

Microsoft Office

Google apps

Job description

Research Information Coordinator, Band 3

Band 3 (22.5 hours a week)

Closing date: 04 February 2026

This is an exciting opportunity to join our Research Delivery Team who manage the care of patients taking part in clinical research studies.

Our Research Information Coordinators work alongside our research nurses, research coordinators and clinical teams across multiple specialties to deliver high-quality patient care in both in-patient and out-patient settings.

Essential research skills training will be given, including Good Clinical Practice.

Main duties of the job

The post of Research Information Coordinator is to provide data support to the Research Delivery Team. The post will be based predominantly at Cheltenham General Hospital. It will include a range of data and administrative tasks including coordination of patient pathways, collecting and transcribing clinical studies data and liaising with clinical trials units. This role will be key in achieving and providing quality research information.

Please see job description for person specification, key knowledge and experience required.

About us

The post-holder will be a member of the Gloucestershire Hospitals Foundation Trust Research Team. The Research Delivery Team provides quality care to participants in research studies and supports clinical teams in the practical processes of patient recruitment and research delivery. Working across different research studies offers variability as well as opportunities for learning and development.

Research in the Trust falls under the umbrella of the National Institute of Health Research (NIHR) and is coordinated through the South West Central Regional Research Delivery Network. The network supports the conduct of well-designed studies and clinical trials, and ensures high quality research receives the support it needs.

Job responsibilities

- Coordinate the collection and input of clerical and other data necessary for clinical trial purposes, checking data is accurately completed/ recorded and ensure completion by other Trust staff, as required.

- Liaise with clinical trials units, ensure data is reported to trials units in a timely manner. Assist research nurses/coordinators to answer data queries and ensure they are reported within set deadlines.

- Ensure trial records are accurately maintained, including, but not limited to: records in nursing/ medical electronic and paper notes, case report forms, trial site files.

- Responsible in collaboration with the designated research nurse/ co-ordinator for setting up and maintain spreadsheets/databases on patient recruitment into clinical studies. Report on data collection/ patient recruitment as required.

- Responsible in collaboration with the designated research nurse/ co-ordinator for organising investigations, assessments and clinic appointments for patients in accordance with trial protocols.

- Be part of the staff rota for administering and facilitating research clinics. Be a direct contact for patients during these clinics, act as a receptionist and deal sensitively and confidentially with any patient enquiries.

- Maintain clinical studies information on EDGE (Clinical Trials IT system)

- Assist with invoicing of patient expenses.

- Ensure timely delivery of samples to laboratories within GHNHSFT. These may be collected in specific research clinics or from routine outpatient clinics or surgical theatres.

- Ensure trial protocols are followed and that trials are conducted in accordance to research legislation including Good Clinical Practice.

- Understand and follow GHNHSFT Research SOPs.

- Report any protocol violations or issues of concern relating to patients and/or staff

- Lead on data collection for an agreed number of specific clinical trials.

- Assist with close-out of studies and preparation for archiving of studies

- Identify efficient methods for data collection across the sites where patients will receive their care.

- Assist in achieving NIHR High Levels Objectives and GHNHSFT KPIs for research delivery.

The post-holder will be expected to communicate with a variety of individuals across the Trust including consultants, supporting departments, and other healthcare professionals. Liaise with patients, commercial and non-commercial Clinical Trials Units and Clinical Study teams.

Person Specification

Qualifications, Knowledge, Skills and Experience

• Ability to work flexible hours as required to meet service needs
• Educated to a minimum of 5 GCSEs grade C / grade 4 or above (or equivalent) including Maths & English
• Ability to retrieve and input data from a variety of sources
• Flexibility to ensure achievement of objectives within constantly changing environments
• Self-motivated, possessing high work standards
• Well-developed organisational skills and ability to multi-task
• Well-developed interpersonal skills and ability to communicate effectively
• Ability to work independently and be an excellent team player with proven experience
• Excellent IT skills, including experience with Microsoft Office/Google apps, with the ability to master new Applications
• Ability to work with minimal supervision
• Excellent attention to detail, methodical with high standards of accuracy, particularly in data collection
• Facilitative, patient and helpful
• Experience of working in the NHS or clinical research
• Familiarity with medical terminology
• Familiarity with the issues surrounding clinical data, particularly confidentiality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Gloucestershire Hospitals NHS Foundation Trust

£24,937 to £26,598 a year (pa pro rata if part-time)