Rent Account Manager - Field-Based, 12-Month FTC

Gasway Services Ltd.; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading housing provider in the United Kingdom seeks a Rent Account Manager to ensure effective rent collection and tenant support in the Victory Homes area. This field-based role requires exceptional communication skills and the ability to manage complex situations with empathy. The ideal candidate will have a GCSE education or equivalent experience, a full valid driving licence, and will focus on helping tenants sustain their tenancies while ensuring compliance with relevant laws and policies. Join us to make a meaningful impact in the community.

Benefits

Great range of benefits

Qualifications

• Proficient in numerical and systems skills.
• Full valid driving licence required.
• Ability to listen and empathise with tenants.

Responsibilities

• Support tenants to manage their rent accounts.
• Deliver outstanding customer service.
• Proactively collect rent in the assigned area.

Skills

Exceptional communication skills

Numerical skills

Empathy

Education

GCSE or equivalent

Qualified by experience

Job description

A leading housing provider in the United Kingdom seeks a Rent Account Manager to ensure effective rent collection and tenant support in the Victory Homes area. This field-based role requires exceptional communication skills and the ability to manage complex situations with empathy. The ideal candidate will have a GCSE education or equivalent experience, a full valid driving licence, and will focus on helping tenants sustain their tenancies while ensuring compliance with relevant laws and policies. Join us to make a meaningful impact in the community.