Renewal Specialist - Dutch Speaker

Concentrix; Liverpool; On-site; GBP 80,000 - 100,000; Full time

Job summary

A global technology and services provider is seeking a Renewal Specialist fluent in Dutch to engage with customers, renew contracts, and drive sales. This full-time role based in Liverpool involves managing outbound communication and maintaining strong product knowledge. Candidates should have excellent customer relationship skills and the ability to handle objections effectively.

Qualifications

• Demonstrated value and benefits of products through customer engagement.
• Ability to effectively articulate product value to customers.
• Manage high volume of outbound customer contacts through phone and email.

Responsibilities

• Achieve revenue-based quota by selling renewals/services.
• Provide accurate sales forecasts and master product knowledge.
• Manage customer concerns and implement solutions.

Job description

Renewal Specialist - Dutch Speaker page is loaded## Renewal Specialist - Dutch Speakerlocations: GBR Liverpool - The Plaza, 100 Old Hall Streettime type: Full timeposted on: Posted 30+ Days Agojob requisition id: R1577354Job Title:Renewal Specialist - Dutch SpeakerJob DescriptionThe Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.* Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities* Provide accurate weekly/ monthly/ quarterly sales forecast* Mastery of product knowledge and technical understanding of services to assess client requirements* Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage* Manage external competitive pressures and handle objections to retain customers or win new customers* Manage high volume of customer contacts through phone and email each day – majority of communication is outbound* Work with your team and management to provide a professional experience during all interactions with customers and prospects* Maintain the customer management system (CRM) to ensure all relevant data is captured* Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts* Work with a team and report directly to a Sales ManagerLocation:GBR Liverpool - The Plaza, 100 Old Hall StreetLanguage Requirements:DutchTime Type:Full time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the**locations: GBR Liverpool - The Plaza, 100 Old Hall Streettime type: Full timeposted on: Posted 30+ Days Agolocations: GBR Liverpool - The Plaza, 100 Old Hall Streettime type: Full timeposted on: Posted 30+ Days Ago# **Mission:**### Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.# **Company Overview:**### We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.