Remote Virtual Assistant & Customer Experience Specialist

PA2 Assist; Remote; GBP 40,000 - 60,000; Part time

Job summary

A remote customer service company is seeking a highly organized Virtual Assistant & Customer Experience Specialist to support customer communication, order management, and general operations. The ideal candidate will respond to inquiries, assist with quotes, and manage order timelines. Strong written communication and tech-savviness are essential. This role offers a flexible schedule of 10–25 hours/week with competitive hourly pay ranging from $8.00 to $12.50 based on experience.

Qualifications

• Experience in customer service, e-commerce, or virtual assistant roles is required.
• Detail-oriented with strong organizational skills is essential.
• Ability to work quickly and respond to customers the same day.

Responsibilities

• Respond to customer inquiries via multiple channels.
• Assist customers with quotes and product questions.
• Manage order timelines and coordinate with manufacturers.
• Organize files and support administrative tasks.

Skills

Strong written communication

Highly organized

Experience in customer service

Tech-savvy

Tools

Shopify

Google Drive

Canva

Job description

A remote customer service company is seeking a highly organized Virtual Assistant & Customer Experience Specialist to support customer communication, order management, and general operations. The ideal candidate will respond to inquiries, assist with quotes, and manage order timelines. Strong written communication and tech-savviness are essential. This role offers a flexible schedule of 10–25 hours/week with competitive hourly pay ranging from $8.00 to $12.50 based on experience.