Remote Desktop Claims Adjuster — Home Insurance

Dubizzle Limited; Sheffield; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading home insurance provider in the UK seeks a Desktop Claims Adjuster. This role involves managing complex home insurance claims, providing exceptional customer service, and requires strong negotiation skills. Candidates should have desktop assessing experience and the ability to handle claims up to £10,000, ideally with previous experience in high-value claims. Offering a hybrid working model and competitive benefits, this position is ideal for those passionate about customer satisfaction and resolving complex issues.

Benefits

Professional growth opportunities

50% policy discount

In-house wellbeing programme

Home working starter kit

Charitable giving scheme

25 days holiday plus bank holidays

Private medical cover

Pension contribution

Qualifications

• Proven ability to manage and settle home insurance claims up to the value of 10k.
• Desktop assessing experience is required.
• Experience handling high-value claims preferred.

Responsibilities

• Manage and resolve complex home insurance claims.
• Investigate claims and gather necessary information.
• Evaluate coverage and assess damages for settlements.
• Negotiate fair settlements with claimants.
• Providing exceptional customer service throughout the claims process.

Skills

Interpersonal skills

Customer service skills

Negotiation skills

Analytical skills

Decision-making skills

Education

CERT CII

CERT CILA

BDMA

Job description

A leading home insurance provider in the UK seeks a Desktop Claims Adjuster. This role involves managing complex home insurance claims, providing exceptional customer service, and requires strong negotiation skills. Candidates should have desktop assessing experience and the ability to handle claims up to £10,000, ideally with previous experience in high-value claims. Offering a hybrid working model and competitive benefits, this position is ideal for those passionate about customer satisfaction and resolving complex issues.