Remote Customer Service Specialist – Crypto Knowledge Bonus

School Result; Remote; GBP 36,000 - 47,000; Part time

Job summary

A growing company is seeking a Customer Service Specialist to enhance customer interactions and provide excellent support in a remote setting. The role requires problem-solving skills and offers competitive pay, bonuses, and commissions. Ideal candidates will have 1–3 years of customer service experience and strong communication skills, with opportunities for growth in a supportive workplace culture.

Benefits

Competitive salary

Bonus and commission opportunities

Flexible working arrangements

Comprehensive training

Supportive workplace culture

Qualifications

• 1–3 years of experience in customer service or related field.
• Excellent phone manners and clear articulation.
• Ability to work in fast-paced environments.

Responsibilities

• Guide customers through account creation and platform features.
• Address customer inquiries via phone, email, and live chat.
• Provide detailed product, service, and pricing information.
• Collaborate with colleagues across departments.

Skills

Outstanding communication skills

Multitasking abilities

Organisational skills

Basic knowledge of cryptocurrencies

Job description

A growing company is seeking a Customer Service Specialist to enhance customer interactions and provide excellent support in a remote setting. The role requires problem-solving skills and offers competitive pay, bonuses, and commissions. Ideal candidates will have 1–3 years of customer service experience and strong communication skills, with opportunities for growth in a supportive workplace culture.