Relief Security Officer - Front & Back of House

ICTS UK Ltd; Greater London; On-site; GBP 23,000 - 30,000; Part time

Job summary

A leading UK security firm is seeking a Security Officer to ensure the safety and security of prestigious client sites. Responsibilities include managing access control, patrolling, responding to queries, and maintaining reports. The ideal candidate will have excellent communication skills, customer service experience, and relevant SIA qualifications. This is an ad hoc position with flexible shifts ranging from 8 to 12 hours. Full training and benefits, including a pension and health insurance, are provided.

Benefits

Personal Pension Scheme

Health Insurance Scheme

Discount shopping platform

Employee Assistance Programme

Staff Recognition Scheme

Cycle to Work Scheme

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service, team working and collaboration skills.
• Ability to remain calm and professional under pressure.
• Ability to deliver succinct and clear verbal and written reports.
• Competent IT and administration skills including MS Outlook, Word & Excel.
• Professional appearance and demeanor.
• Willingness to undertake development training.
• Pass a criminal records check (CRC) to the required standards.

Responsibilities

• Manage access control for buildings and car-parks for employees, visitors and contractors.
• Patrol the buildings, car parks and grounds to deter and detect problems.
• Respond to customer requests and queries.
• Check and challenge ID passes professionally and friendly.
• De-activate and activate alarms.
• Unlock and lock buildings and external gates.
• Identify and report Health & Safety issues.
• Maintain records including incident reports.

Skills

Excellent verbal and written communication skills

Strong customer service

Team working and collaboration skills

Ability to remain calm under pressure

IT and administration skills

Professional appearance and demeanor

Willingness to undertake development training

Education

SIA Door Supervision (DS) and SIA Public Space Surveillance (PSS)

Five years’ checkable history and references

Job description

A leading UK security firm is seeking a Security Officer to ensure the safety and security of prestigious client sites. Responsibilities include managing access control, patrolling, responding to queries, and maintaining reports. The ideal candidate will have excellent communication skills, customer service experience, and relevant SIA qualifications. This is an ad hoc position with flexible shifts ranging from 8 to 12 hours. Full training and benefits, including a pension and health insurance, are provided.