Relief Security Officer

Vigilant; City of Edinburgh; On-site; GBP 40,000 - 60,000; Full time

Job summary

A security services company in Edinburgh seeks a Security Officer to maintain high standards of safety and professionalism. Responsibilities include welcoming visitors, conducting patrols, and ensuring compliance with safety policies. Applicants must hold a current SIA license and demonstrate excellent communication skills. This is a full-time, permanent position with competitive pay rates.

Qualifications

• Current SIA license required.
• A UK Driving License is beneficial.
• Able to be vetted back 5 years.

Responsibilities

• Provide a prompt and warm welcome to visitors.
• Ensure high security awareness at all times.
• Undertake patrols and inspections as instructed.
• Maintain an accurate record of any incidents that occur.

Skills

Customer service orientation

Excellent interpersonal skills

Good communication skills

Attention to detail

Education

SIA license

Job description

Job Overview

Vigilant are offering an exciting opportunity for a security professional to join our expanding team in Edinburgh.

This is a permanent contract working days, nights & weekends.

The post holder (SIA license) will be responsible for maintaining the day‑to‑day security requirements at a strategically important site, maintaining a corporate image and high standards of professionalism.

The pay rate is £12.60 p/h. Officers with a UK driving licence can be deployed in a Patrol and Response role – pay rate £13.60 p/h.

Main Duties & Responsibilities

• Provide a prompt, polite and warm welcome to all visitors.
• Anticipate clients’ needs/problems before they arise and that their expectations are met and exceeded each day.
• Be seen as a visible customer focused professional greeting and engaging with visitors.
• Provide a consistent professional service at all times.
• Communicate visitor/client arrivals to the relevant person promptly.
• Maintain a high security awareness at all times.
• Undertake patrols and inspections in accordance with management instructions.
• Use relevant communications equipment – require good communication skills.
• Ensure all H&S policies are adhered to.
• Ensure that no unauthorised persons are permitted in prohibited areas.
• Issue visitor passes using agreed processes and procedures.
• Maintain an accurate record of any incidents that occur.
• Where qualified (UK Driving Licence) – perform Patrol and Response duties.

What We Are Looking For

• Professional, highly driven, flexible, enthusiastic, proactive, self‑motivated team player.
• Smart and confident.
• Excellent interpersonal skills and ability to interact with people at all levels.
• Immaculate presentation.
• Clear, concise and confident communication skills, customer service orientated with a keen eye for detail.
• Maintain and practice a high degree of confidentiality at all times.
• Computer literate.
• Good communication skills, both written and verbal.
• Able to be vetted back 5 years or since leaving compulsory education.
• Provide support to the wider when required.
• Current SIA license.
• (UK Driving Licence is beneficial.)

Training and Development

Vigilant Security is committed to the principles of Investors in People as a means of ensuring the continued efficiency of the service it provides. As part of the commitment, each employee has a responsibility to develop the skills, knowledge and ability required to meet the challenges of their own job and objectives in their development plan.

Equal Opportunities

Vigilant Security is committed to ensuring equality of opportunity and to the principle that employees should be entitled to work free from intimidation or harassment.

All employees have a responsibility not only for their own behaviour but for the behaviour of others regarding equality of opportunity. Any act of discrimination must be avoided, and any incidents reported accordingly.

We are part of the Government Disability Confident Employer Scheme and are committed to offering opportunities for the disabled to join our ever‑expanding workforce.