Relief Mobile Response Officer

Dardan Security; Norwich; On-site; GBP 80,000 - 100,000; Full time

Job summary

A security solutions company is hiring a Relief Officer in Norwich and Great Yarmouth. The role involves conducting patrols, report writing, and attending call-outs to ensure exceptional security service. Candidates must possess a Valid SIA Licence and a Full UK Manual Driving Licence, along with excellent customer service skills. In-house training will be provided, and flexible shifts are available, including days, nights, and weekends. A great opportunity to join a people-focused company that values and invests in its employees.

Benefits

Unlimited training and opportunities to progress

Access to 24/7 employee wellbeing support

Earn extra bonus through recommend a Friend Scheme

Up to 28 days paid holiday

Qualifications

• Valid SIA Licence required for the role.
• Full UK Manual Driving Licence is essential.
• Punctual, reliable and passionate about customer experience.

Responsibilities

• Conduct full patrols of local areas on the assigned beat.
• Attend call-outs and identify key issues.
• Report writing and intelligence data gathering.

Skills

Valid SIA Licence

Full UK Manual Driving Licence

Knowledge of MS packages (Excel, Word, Outlook)

Punctual and reliable

Customer experience orientation

Highly presentable

Resilient and proactive

Curious mindset

Job description

About us

Dardan have a wealth of experience in delivering smart security solutions that go beyond safeguarding buildings, property, and staff. We combine the best in technology, mobile services, physical guarding, and consultancy.

Our mission

Be ethical, be authentic, be agile and be smart. We do our best and then do a little bit more, every time.

Our Vision

To be a trusted partner for Security solutions through intelligence, innovation, and influence.

Reward and Benefits

• Unlimited training and opportunities to progress
• £12.50 per hour
• Flexible shifts to suit business needs
• 12 hour shifts; working days, nights and weekends
• Additional shifts available, mobile and static sites
• Up to 28 days paid holiday (site and shift dependant)
• Recognition rewards
• Access to a 24/7 employee wellbeing support line
• Virtual GP Service
• Earn an extra bonus through recommend a Friend Scheme, no limits

The Opportunity

We are looking for a dedicated Relief Officer to become part of the Mobile and Static Security team across Norwich and Great Yarmouth, helping us to continue to deliver an exceptional security service and support our clients.

Your duties include (but are not limited to):

• Report writing and gathering intelligence data
• Attending call-outs and identifying key issues
• Locking and unlocking of premises
• Alarm activations and ad hoc tasks
• Conduct full patrols of the local areas on your assigned beat

Full in-house training will be provided.

Essential Skills and Experience

• Valid SIA Licence
• Full UK Manual Driving Licence (required)
• Right to work in the UK and a five-year checkable history
• Punctual and reliable
• Passionate about creating an expectational customer experience
• Knowledge of the MS packages (excel, word, outlook)
• Highly intuitive with a curious mindset
• Highly presentable in line with our corporate brand
• Resilient and pro-active in your work

We are Dardan

Dardan is a people focused, privately owned specialist security company. We choose our employees carefully and value them greatly. We know that our people are our greatest asset and as such we invest in their development. A career with us means joining an ACS Pacesetter & a company listed on Infologue’s “One to Watch”.

Diversity, Inclusion and Equality

At Dardan, we are committed to building a workforce of talented, intuitive, and ethical professionals. We do this through attracting and retaining a diverse group of people and encourage an inclusive environment for us and our clients.

We hire the best people available and have a continuously evolving culture where everybody is celebrated and respected, which we believe is critical for fostering innovation and collaboration. We recognise the strength in growing a workforce that encourages different ideas in line with our shared values.

Click on the icons to follow our social media pages and keep up to date on the latest from Dardan!