Regional Support Manager

Richmond Villages; Luton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare organization is seeking a Regional Support Manager (Clinical) to provide operational support to care homes across Essex. You will mentor Home Managers, ensure high standards of care, and work closely with the Regional Director. The ideal candidate is a Registered Nurse with experience in audits and a willingness to adapt to different care environments. Full-time position with excellent benefits and competitive salary.

Benefits

Competitive salary

Management bonus scheme

Company car

Private medical insurance

Life assurance

Pension contributions

33 days annual leave

Training and development

Discounted gym membership

Discounts on dental care

Qualifications

• Previous experience in a Home Manager or Quality role is essential.
• Must be a Registered Nurse with strong clinical knowledge.
• Experience in leading audits and creating action plans required.
• Ability to adapt to various care homes with different needs.
• Experience coaching teams on clinical concerns is important.

Responsibilities

• Provide operational support and expertise to care homes.
• Support Home Managers and ensure excellent customer service.
• Coach and mentor Home Managers as required.
• Analyze quality metrics and conduct audits.
• Develop service improvement plans with the quality team.

Skills

Home Manager experience

Registered Nurse

Audit leadership

Adaptability

Data analysis for trends

Job description

Regional Support Manager (Clinical)

Covering Essex and the surrounding areas

Full time & permanent

Competitive salary & eligibility for management bonus scheme, Company car & superb benefits including private medical insurance, life assurance and excellent pension contributions

Do you want to work in a rewarding environment where you can truly make a difference each and every day?

Do you want to work in a fast-paced team environment where no day is the same?

Benefits

• Job satisfaction! Being able to make a difference to our residents and their families lives each and every day
• Pension match contribution up to 6% employee and 12% employer, life assurance and individual private medical insurance
• 33 days annual leave (inclusive of statutory bank holidays)
• Comprehensive induction, ongoing training and development to support your career prospects
• Discounted gym membership, free flu vaccine and discounts on Bupa dental care

About the Role

You will be responsible for working as a key member of the Regional Management Team, providing operational support and expertise to care homes throughout the region.

Working in partnership with your Regional Director, you will give your team of care home managers all the support they need to deliver excellent customer service, high quality standards and strong leadership for our people.

You will coach, mentor and support Home Managers in selected homes as identified and agreed by Operational Management.

Supporting the Regional Director in monitoring all aspects of service in the homes, you will be responsible for the analysis and use of quality metrics, conducting audits, and liaising with the Operational Quality team.

You will work in partnership with the quality team and Home Manager to develop focused service improvement plans in the homes, identifying the actions, ownership and timescales needed to make things happen.

What Are We Looking For

• Previous experience of performing successfully in a Home Manager or Quality role.
• Registered Nurse with a strong clinical knowledge base.
• Experience in leading audits (internal & external) and creating action plans.
• Adaptability and ability to work across a number of different care homes with differing requirements.
• Experience in coaching and supporting teams around clinical concerns such as analysing data for trends/themes.

Who are we?

We are a leading healthcare group, we run care homes, retirement villages, health centres, dental centres and hospitals all over the world. As well as providing insurance to over 16 million people. We're a big company but no matter what business area you're in, our purpose is simple - helping people live longer, healthier, happier lives and making a better world. We believe in you to help us achieve it.

Time Type

Full time

Job Area

Care Home – Management

Locations

Bupa Place, Colonia Court, Cottenham Court, Croft House, Hutton Village, Premier Court, St Marys (Luton)

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Information Technology

Industries

Hospitals and Health Care