Recreation Assistant

Leisurecentre; Long Eaton; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A local recreational facility in Long Eaton is seeking a Recreation Assistant to enhance customer experience and ensure safety in the facility. The role involves guiding customers, maintaining cleanliness, and supporting the daily operations of the leisure center. Ideal candidates will have a strong passion for customer service and may possess first aid training. This exciting position offers a varied working environment with opportunities for personal development.

Qualifications

• Must have a general education and aim for a leisure management qualification.
• Current first aid qualification preferred but can be provided.
• Lifeguard qualification is a plus.

Responsibilities

• Ensure customer safety and enjoyment in the Leisure Centre.
• Assist customers and facilitate a friendly relationship.
• Work part of a team to meet usage targets.
• Innovate to increase leisure centre usage.
• Maintain cleanliness and comfort of facilities.
• Support Duty Manager with facility security.
• Be aware of and implement health and safety measures.

Skills

Customer service

Teamwork

Health and Safety awareness

Education

Good general education

Leisure management qualification (desired)

Tools

First Aid certification

Lifeguard qualification (RLSS)

Job description

Overview

JOB DESCRIPTION

The role of Recreation Assistant is a great position to be able to carry out and be involved in the full range of leisure activities. Continually customers facing the role provide rewarding opportunities. Meeting new people, variation in both activities and learning provides an exciting working day, every day, for our Recreation Assistants.

Recreation Assistants will perform duties pertaining to both wet and dry sites.

Primary Objectives

• To ensure the safety of and enjoyment of everybody using the Leisure Centre.
• To partake in the management of all aspects of the daily activities of the Centre.

Responsibilities

• To guide, care for and assist all Leisure Centre customers.
• To facilitate a friendly but efficient working relationship with the people who use the Leisure Centre.
• To work as part of a team to achieve the objectives and usage targets of the Leisure Centre.
• To innovate ideas and initiate action to increase the usage of the Leisure Centre.
• To ensure all facilities are presented to the highest levels of cleanliness and comfort.
• Assist the Duty Manager in the effective control and security of the facility, patrolling all appropriate areas ensuring that equipment is stored safely and securely.
• To be aware of all Health and Safety issues within the Centre, to constantly implement and assess procedures drawing attention to any unsafe practices.
• To ensure all parts of the Centre are safe and secure when not in use.
• To cover duties of such other members of staff as required.
• To undertake any other duties as may be required to assist in the running of the Leisure Centre.
• Portray a positive image of the Leisure Centre, wearing the uniform provided whilst on duty.

Qualifications

The post holder should have a good general education and a desire to achieve a leisure management qualification. Ideally the postholder will possess a current first aid qualification and have the RLSS National Pool Lifeguard Qualification however this can be supplied.