Receptionist Facilities Coordinator

IG Seguros; Southampton; On-site; GBP 20,000 - 25,000; Part time

Job summary

A top 100 law firm in Southampton is seeking a Receptionist Facilities Coordinator to provide support within the facilities team. Responsibilities include front-of-house duties, managing post room activities, and assisting in health and safety management. This entry-level role is perfect for candidates with a passion for customer service and a willingness to learn. Competitive opportunities for progression are available.

Qualifications

• Previous office administration/reception experience is advantageous.
• Knowledge of Health and Safety legislation is a plus.

Responsibilities

• Act as front of house, answering calls and greeting visitors.
• Handle post room activities including receiving and sending post.
• Manage office records and support with file searches.
• Coordinate facilities activities and liaise with contractors.

Skills

Office administration experience

Customer service experience

Communication skills

Basic Microsoft Office skills

Job description

Receptionist Facilities Coordinator at IG Seguros

About the Role

Our client is a top 100 law firm with modern offices based in Southampton. The role involves working within the facilities team and providing day‑to‑day support in areas such as reception, post‑room activities, general administration for the lawyers and other team members, and facilities administration – ensuring the building operates safely through regular H&S checks and that maintenance tasks are reported to contractors.

Core Duties

• Act as front of house, answering telephone calls and meeting/greeting visitors.
• Handle post room activities, including receiving parcels and sending post.
• Fire and Health and Safety management.
• Manage and handle office records, record items for long‑term storage, undertake file search requests for fee earners as requested, and maintain key spreadsheets.
• Support with minor property matters, liaise with contractors and coordinate facilities activities to support the office.

You will thrive in this role if you enjoy engaging with colleagues and clients and like being on the move rather than tied to a desk. While experience in a similar position is an advantage, you will receive excellent support to develop new skills and will have genuine opportunities for progression.

Ideal Candidates

• Previous office administration/ reception or customer service experience involving interaction with people face‑to‑face, by phone and/or in writing.
• Comfortable in the use of Microsoft packages – Excel, Word, Outlook (basic level).
• A keen attitude for learning new skills, adapting and striving to be better.
• Excellent communication skills, both verbal and written.
• Knowledge of Health and Safety legislation is advantageous.

Career Details

Seniority level: Entry level

Employment type: Contract

Job function: Management and Manufacturing

Industries: Facilities Services

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