Receptionist

Rodericks Dental Limited; Farnworth; On-site; GBP 10,000 - GBP 40,000; Full time

Job summary

A leading dental group located in Farnworth is looking for a Receptionist to ensure every patient feels welcomed and cared for. You will manage appointment bookings, process payments, and work in collaboration with a talented team of dental professionals. This role promises professional growth and variety in daily tasks. The organization values your contributions and offers competitive compensation along with a monthly performance bonus scheme.

Benefits

Competitive salary

Practice performance bonus scheme

Professional development opportunities

Qualifications

• Previous experience in a customer service or receptionist role is desirable.
• Confident communicator with a professional, approachable manner.
• Ability to multitask and stay calm under pressure in a busy environment.
• Attention to detail and good IT skills for handling bookings and records.
• A team player who thrives on helping others.

Responsibilities

• Provide a warm, professional welcome to patients and visitors.
• Manage appointment bookings and maintain accurate patient records.
• Process payments and handle administrative tasks with precision.
• Coordinate with dentists, nurses, and practice managers to keep the practice running smoothly.
• Promote and upsell dental services and products.

Skills

Customer service experience

Communication skills

Multitasking

Attention to detail

IT skills

Team player

Job description

Realise Your Potential in a Caring, Supportive Environment because your smile matters too.

At Rodericks Dental Partners, we know that every great patient experience starts the moment someone walks through our doors — and that begins with you. As a clinically led dental group, we’re passionate about creating practices where our people feel valued, respected, and proud of the service they deliver. Here, you won’t just manage appointments; you’ll play a vital role in patient care and the success of the practice.

This is more than a front desk role — it’s a platform for professional fulfillment and personal growth.

Brackley House Highlights:

• 12-surgery clinic with aircon in each surgery.
• Computerised using Dentally software.
• Large, longstanding team with 15–30 years’ service.
• Farnworth train station 12 mins away, M60 5-minute drive away, bus stop 2/3-minute walk away.
• Free on-site parking.
• Farnworth town centre, practice on Asda car park, heavy footfall and gym across the road.

Your Future with Rodericks Dental Partners:

• ✅ A Role That Matters – Be the friendly face and reassuring voice that sets the tone for every patient’s visit, helping them feel comfortable and cared for.
• ✅ A Supportive Team – Work alongside skilled dental professionals in a collaborative environment where everyone’s contribution is valued.
• ✅ Professional Growth – We’re committed to helping you develop your skills and confidence, with opportunities for training and progression across our network.
• ✅ Variety Every Day – From managing diaries to processing payments and supporting patients with information about treatments, no two days are ever quite the same.
• ✅ Opportunities Across the UK – With over 220 practices nationwide, your career with us can grow wherever life takes you.

What You’ll Be Doing:

• Provide a warm, professional welcome to patients and visitors
• Manage appointment bookings and maintain accurate patient records
• Process payments and handle administrative tasks with precision
• Coordinate with dentists, nurses, and practice managers to keep the practice running smoothly
• Promote and upsell dental services and products to support patient care
• Be a key part of creating a positive, friendly atmosphere in the practice

Skills and Experience We’re Looking For:

• Previous experience in a customer service or receptionist role is desirable
• Confident communicator with a professional, approachable manner
• Ability to multitask and stay calm under pressure in a busy environment
• Attention to detail and good IT skills for handling bookings and records
• A team player who thrives on helping others

Hear From a Colleague:

“Working for a 7 surgery practice has its challenging days, it does get quite busy, but I thoroughly enjoy it. I enjoy working here because of the people I work with and the patient rapport I have built over the years. Recently been awarded Employee of the Month – Runner up, which was very unexpected. I am always supported by the Practice Manager and the team, the Practice Manager will always go out of their way to help, no favour is too big or too small. They care deeply about their staff and it shows. I would recommend working here as you build relationships with the staff members, you don't just become a team, you become family.”

Emma, Receptionist

Our Culture and Values:

Exceptional patient care begins with professionals like you. At Rodericks Dental Partners, we believe that when you’re valued, supported, and empowered, it shows in your work, your confidence, and your smile. That’s why we offer professional development, recognition for your contributions, and a team that truly cares. Because here, your smile matters too.

Join a team where your skills are appreciated, your ideas are heard, and your future is full of opportunity.

Click Apply Now and start your journey with Rodericks Dental Partners today!

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• Salary Competitive Salary + practice performance bonus scheme
• Frequency Monthly
• Job Reference rodericks/TP/Brackleyhouse/Receptionist/8799