Receptionist

Rodericks Dental Limited; Burton upon Trent; On-site; GBP 10,000 - 40,000; Full time

Job summary

A reputable dental practice in Burton upon Trent is looking for a dedicated Receptionist. In this role, you will provide a warm welcome to patients, manage appointments, and support the dental team in a busy, engaged environment. The ideal candidate has prior customer service experience and strong communication skills. You will be part of a supportive team committed to exceptional patient care and have opportunities for professional growth. Apply now to join a workplace where your contributions are valued and your professional development is a priority.

Benefits

Competitive salary

Practice performance bonus scheme

Opportunities for training and progression

Qualifications

• Previous experience in a customer service or receptionist role is desirable.
• Confident communicator with a professional, approachable manner.
• Ability to multitask and stay calm under pressure in a busy environment.
• Attention to detail and good IT skills for handling bookings and records.
• A team player who thrives on helping others.

Responsibilities

• Provide a warm, professional welcome to patients and visitors.
• Manage appointment bookings and maintain accurate patient records.
• Process payments and handle administrative tasks with precision.
• Coordinate with dentists, nurses, and practice managers to keep the practice running smoothly.
• Promote and upsell dental services and products to support patient care.
• Be a key part of creating a positive, friendly atmosphere in the practice.

Skills

Previous experience in a customer service or receptionist role

Confident communicator

Ability to multitask

Attention to detail

Good IT skills

Team player

Job description

High Street Dental Practice, 33 Highstreet, Burton-on-Trent, DE14 1JN

Dentistry, Redefined

Realise Your Potential in a Caring, Supportive Environment because your smile matters too.

At Rodericks Dental Partners, we know that every great patient experience starts the moment someone walks through our doors — and that begins with you. As a clinically led dental group, we’re passionate about creating practices where our people feel valued, respected, and proud of the service they deliver. Here, you won’t just manage appointments; you’ll play a vital role in patient care and the success of the practice.

This is more than a front desk role — it’s a platform for professional fulfilment and personal growth.

• Ground‑floor purpose‑built practice with 6 surgeries
• Computerised using Dentally software
• Located in Burton town centre, known for its breweries
• 10-minute walk to Burton Train Station
• Pay and display parking only
• Long standing clinicians: Receptionist with 15 years’ experience
• Dental nurse with 10 years’ experience
• Clinician with 14 years’ dental experience (started as a nurse)
• Mentor available on site
• Implant dentistry, minor oral surgery (MOS), orthodontics (fixed and short-term)
• Busy town centre with high footfall
• 2-minute walk to the river
• Excellent transport links to major cities
• Bus stop directly outside practice

Your Future with Rodericks Dental Partners:

• ✅ A Role That Matters – Be the friendly face and reassuring voice that sets the tone for every patient’s visit, helping them feel comfortable and cared for.
• ✅ A Supportive Team – Work alongside skilled dental professionals in a collaborative environment where everyone’s contribution is valued.
• ✅ Professional Growth – We’re committed to helping you develop your skills and confidence, with opportunities for training and progression across our network.
• ✅ Variety Every Day – From managing diaries to processing payments and supporting patients with information about treatments, no two days are ever quite the same.
• ✅ Opportunities Across the UK – With over 220 practices nationwide, your career with us can grow wherever life takes you.

What You’ll Be Doing:

• Provide a warm, professional welcome to patients and visitors
• Manage appointment bookings and maintain accurate patient records
• Process payments and handle administrative tasks with precision
• Coordinate with dentists, nurses, and practice managers to keep the practice running smoothly
• Promote and upsell dental services and products to support patient care
• Be a key part of creating a positive, friendly atmosphere in the practice

Skills and Experience We’re Looking For:

• Previous experience in a customer service or receptionist role is desirable
• Confident communicator with a professional, approachable manner
• Ability to multitask and stay calm under pressure in a busy environment
• Attention to detail and good IT skills for handling bookings and records
• A team player who thrives on helping others

Hear From a Colleague:

“Working for a 7 surgery practice has its challenging days, it does get quite busy, but I thoroughly enjoy it. I enjoy working here because of the people I work with and the patient rapport I have built over the years. Recently been awarded Employee of the Month – Runner up, which was very unexpected. I am always supported by the Practice Manager and the team, the Practice Manager will always go out of their way to help, no favour is too big or too small. They care deeply about their staff and it shows. I would recommend working here as you build relationships with the staff members, you don't just become a team, you become family.” Emma, Receptionist

Our Culture and Values:

Exceptional patient care begins with professionals like you. At Rodericks Dental Partners, we believe that when you’re valued, supported, and empowered, it shows in your work, your confidence, and your smile. That’s why we offer professional development, recognition for your contributions, and a team that truly cares. Because here, your smile matters too.

Join a team where your skills are appreciated, your ideas are heard, and your future is full of opportunity.

Click Apply Now and start your journey with Rodericks Dental Partners today!

At Rodericks Dental Partners Group, we believe it is in both your interest and ours to keep you informed about future job opportunities within our organisation. Therefore, when you apply for a role with us, you will automatically be enrolled to receive notifications about future vacancies via email, SMS, or telephone.

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• Salary Competitive Salary + practice performance bonus scheme
• Frequency Monthly
• Job Reference rodericks/TP/HighStreet/Receptionist/8653
• Contract Type Full Time
• Closing Date 07 February, 2026
• Job Category Receptionist
• Business Unit Receptionist
• Location Burton-on-Trent, United Kingdom