Reception Manager

JKS Restaurants Ltd; City of London; On-site; GBP 50,000; Full time

Job summary

A hospitality group in the City of London is seeking a Reception Manager to ensure a welcome and engaging first impression for guests at Brigadiers. This full-time role includes managing reservations, interacting with guests, and handling queries professionally. Ideal candidates will have experience in a fast-paced restaurant environment, aiming to deliver exceptional guest experiences.

Qualifications

• Prior experience as a Reception Manager or Head Receptionist in a fast paced, quality restaurant.

Responsibilities

• Ensure a welcoming and engaging first impression and an exceptional guest experience.
• Welcome and interact with guests in a professional and friendly manner.
• Effectively manage reservations and walk-ins to maximise covers during service.
• Handle face-to-face, telephone and email queries in a polite and professional manner.

Skills

Guest interaction

Reservation management

Job description

Overview

Reception Manager at Brigadiers, part of JKS Restaurants. Salary Up to £50,000 per annum. Schedule: Full-time. Experience: previous experience in a quality restaurant.

Responsibilities

• Ensure a welcoming and engaging first impression and an exceptional guest experience, guiding guests from start to finish.
• Welcome and interact with guests in a professional and friendly manner, building rapport to encourage their repeat custom.
• Effectively manage reservations and walk-ins to maximise covers during service.
• Handle face-to-face, telephone and email queries in a polite, professional and diplomatic manner.

Qualifications

• Prior experience as a Reception Manager or Head Receptionist in a fast paced, quality restaurant.

Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management
• Industry: Hospitality