Real Estate-Lettings Manager

Eson2. Co.; City of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A London-based real estate firm is seeking a Real Estate Lettings Manager to oversee its lettings department. In this full-time role, you'll manage a team, drive performance, ensure compliance with regulations, and build relationships with landlords and clients. Ideal candidates will have lettings experience, strong leadership skills, and a strategic mindset. The position offers opportunities for career progression and a collaborative work environment.

Benefits

Training and career progression

Private Insurance

Supportive senior management

Qualifications

• Previous lettings and team management experience, preferably in the London market.
• Strong leadership, communication, and negotiation skills.
• Knowledge of lettings legislation, compliance, and deposit protection schemes.
• Target-driven with a proactive, strategic mindset.
• Confident in reporting, performance tracking, and business development.

Responsibilities

• Oversee the lettings department and lead a team of negotiators.
• Set KPIs, monitor performance, and conduct regular reviews.
• Develop relationships with developers and corporate clients.
• Ensure properties comply with lettings law.
• Track departmental revenue and report on KPIs.

Skills

Team management experience

Leadership skills

Communication skills

Knowledge of lettings legislation

Negotiation skills

Job description

About the Company

Eson2 is a London Real Estate company, offering 360 real estate services to landlords. We utilise advanced processes and tools built upon our perennial expertise to maximise property interests regardless of the market’s status quo. We assist customers in their home‑seeking adventures by providing a sophisticated booking platform with exquisite properties in central locations. We ensure that all listed properties follow the highest 5‑star hotel quality standards.

We are trusted by the most reputable developers in Central London, managing over 500 exclusive units under management. We have partnered with more than 100 landlords and are recognised among the Top Property Management companies globally.

Role Overview

As a Real Estate Lettings Manager, you will oversee the lettings department, lead a team of negotiators, and drive the growth of our dual lettings model. You will ensure smooth operations, high performance, and exceptional service for both landlords and tenants.

Key Responsibilities

• Recruit, train, and mentor lettings negotiators.
• Set KPIs, monitor performance, and conduct regular reviews.
• Provide guidance and support on complex tenant or landlord issues.

Strategy & Business Development

• Develop relationships with developers, corporate clients, and key property sources.
• Monitor London market trends and recommend pricing or lettings strategy adjustments.

Operations Oversight

• Ensure all properties comply with lettings law (Right to Rent, licensing, deposit schemes).
• Oversee tenant referencing, contracts, and move‑in processes.
• Implement and maintain systems for pipeline management, weekly reporting, and team workflow.

Financial & Performance Monitoring

• Track departmental revenue, commission flow, and guaranteed rent performance.
• Report to senior management on KPIs, lettings activity, and team performance.

Stakeholder Management

• Maintain strong relationships with landlords, developers, and corporate clients.
• Handle escalated issues from tenants or landlords.
• Represent the agency professionally at events, meetings, and networking opportunities.

Skills & Experience

• Previous lettings and team management experience, preferably in the London market.
• Strong leadership, communication, and negotiation skills.
• Knowledge of lettings legislation, compliance, and deposit protection schemes.
• Target‑driven with a proactive, strategic mindset.
• Confident in reporting, performance tracking, and business development.

What We Offer

• Opportunity to lead a growing lettings department across both traditional lettings and guaranteed rent schemes.
• Training, career progression, and a dynamic work environment.
• Supportive senior management and a collaborative team culture.
• Private Insurance

Seniority level

Associate

Employment type

Full‑time

Job function

Hospitality