Quality Manager

Balfour; Hereford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading construction and engineering firm in Hereford is seeking a Quality Manager to oversee quality initiatives within their Power team. The successful candidate will develop quality strategies, manage audits, and ensure compliance with quality management processes. Ideal applicants will have a strong background in Quality Management and relevant qualifications. This role offers smart working conditions, including remote work options and comprehensive benefits.

Benefits

Smart working with flexibility

25 days paid annual leave (pro rata)

Family-friendly policies

Pension and share incentive plan

Qualifications

• Demonstrable subject-matter expertise in Quality Management, including methodologies.
• Ability to communicate effectively and build influential relationships.
• Confident and resilient when working with project leaders.

Responsibilities

• Develop and manage aspects of the local Quality Strategy.
• Ensure quality control mechanisms are in place.
• Manage annual inspection and audit programmes.

Skills

Quality Management expertise

Effective communication

Team management

Analytical skills

Stakeholder relationship building

Education

Level 4+ qualification in Quality, Construction or Manufacturing

CQI Chartered Member

ISO 9001:2015 Lead Auditor training

Job description

About the Role

We are looking for a Quality Manager to lead quality initiatives within our Power team covering Wales and South West England. In this role you will drive a Right First Time culture by managing planning, coordination, submission, and compliance of all assurance activities, resolving assurance‑related issues, and ensuring implementation of quality management processes and improvement initiatives.

Responsibilities

• Develop and manage to completion aspects of the local Quality Strategy, under the direction of the Senior Quality Manager / Head of Quality.
• Manage the allocation, coordination, retention and succession of Quality resources to support delivery teams in implementing processes and digital systems as part of the Quality Management System.
• Ensure the customer requirements are clearly understood and that quality control mechanisms are in place that provide assurance that the asset and/or service delivers as designed/required.
• Ensure the successful planning and delivery of project quality handover and/or business quality management deliverables.
• Undertake or direct investigations of high‑risk quality‑related issues as required.
• Manage annual inspection and audit programmes as required, lead local and supplier audits in line with programme objectives, and support with BB and external audits.
• Carry out reviews into Quality performance relating to agreed business or project KPIs, defining additional measures to meet customer requirements as required, and report results to local leadership.
• Manage quality development and training programmes for business/project teams and local quality resources.
• Manage the implementation of annual ISO9001 Management Review(s).
• Support work winning and bid support for the operational teams, where required.

Qualifications

• Demonstrable subject‑matter expertise in Quality Management, including methodologies, tools and applications.
• Level 4+ qualification in Quality, Construction or Manufacturing (relevant industry).
• CQI Chartered Member (MCQI).
• ISO 9001:2015 Lead Auditor training.
• Confident and resilient when working with project leaders.
• Gathers, analyses and evaluates facts whilst remaining objective and impartial in all scenarios and tasks.
• Ability to communicate effectively and build influential relationships with a variety of stakeholders (quality and non‑quality).
• Ability to challenge existing methods and ways of thinking.
• Ability to manage a team.
• A working knowledge of information management and change management principles.

Benefits

• Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working where roles allow.
• 25 days paid annual leave (pro rata).
• Family‑friendly policies including 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partner’s leave.
• Pension, share incentive plan, volunteering leave, recognition schemes and much more.

Job Details

• Seniority level: Mid‑senior level.
• Employment type: Full‑time.
• Job function: Quality Assurance.
• Industries: Construction.

About Us

Balfour Beatty’s Power Transmission & Distribution teams work with regional, national and international electricity network owners and operators to provide technical engineering solutions across the full spectrum of the electricity grid, including overhead lines, cabling, substations and distribution networks. From scoping and feasibility, to design, construction and ongoing maintenance, our in‑house experts, flexible resources and industry‑leading innovations support customers in the development of some of the UK’s most ambitious power transmission and distribution projects.

Diversity and Inclusion

We believe diversity and inclusion are essential to a happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing an inclusive culture where everyone is able to thrive and reach their full potential. We are a Disability‑Confident Employer and encourage applications from Armed Forces personnel, veterans and reservists. We also work with people who have disabilities and long‑term health conditions to remove barriers to employment. For more information, visit https://disabilityconfident.campaign.gov.uk/