Quality Control & Returns Team Lead – Warehouse

OKA; Swindon; On-site; GBP 30,000 - 40,000; Full time

Job summary

A reputable homeware retailer in Swindon is looking for a Warehouse Supervisor to lead their Quality Control and Returns team. You will ensure efficient handling of returns, maintain high product quality standards, and enhance customer satisfaction. Strong leadership and analytical skills are essential alongside a proven background in warehouse operations. The role offers a generous benefits package and a chance to be part of a dynamic team committed to delivering exceptional service and maintaining the company's esteemed reputation.

Benefits

33 days holiday

Health Cash Plan

Generous staff discount

Employee Assistance Programme

Bonus Scheme

Qualifications

• Proven experience in QC, returns management, or warehouse operations.
• Ability to motivate and develop a team.
• Commitment to maintaining quality standards.

Responsibilities

• Lead and manage the QC & Returns team.
• Ensure efficient processing of returned items and orders.
• Conduct quality control checks on incoming and returned products.
• Manage inventory accuracy and conduct cycle counts.
• Collaborate with internal departments to resolve issues.

Skills

Leadership skills

Organizational skills

Analytical skills

Attention to detail

Inventory management

Tools

Microsoft Office Suite

NetSuite

Job description

A reputable homeware retailer in Swindon is looking for a Warehouse Supervisor to lead their Quality Control and Returns team. You will ensure efficient handling of returns, maintain high product quality standards, and enhance customer satisfaction. Strong leadership and analytical skills are essential alongside a proven background in warehouse operations. The role offers a generous benefits package and a chance to be part of a dynamic team committed to delivering exceptional service and maintaining the company's esteemed reputation.