Property Services Operations Lead - Process & Data Excellence

1 Livewest; Exeter; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading property services organization in Exeter is seeking an Operations Manager to enhance service support delivery across Property Services. The successful candidate will lead administrative teams, drive process improvements, and ensure data integrity while promoting a safety culture. This full-time hybrid role involves 37 hours per week, requiring strong leadership and project management skills. Attractive benefits include generous leave and health perks, making it an excellent opportunity for professionals looking to make a significant impact.

Benefits

Hybrid working model

Generous annual leave

Health care cash plan

Pension contributions

Learning and development opportunities

Family support policies

Mental health support

Paid volunteering days

Qualifications

• Proven experience in leading and motivating teams.
• Experience improving customer satisfaction.
• Skills in project and contract management.
• Knowledge in property maintenance and compliance.
• Strong analytical skills for performance tracking.

Responsibilities

• Lead administrative and coordination teams.
• Drive process improvements for efficiency.
• Collaborate with managers for service delivery.
• Oversee data accuracy and system maintenance.
• Ensure a robust safety culture.

Skills

Team leadership

Customer satisfaction improvement

Project management

Process standardization

Data integrity management

Analytical skills

Education

Customer Service or CIH qualification

ILM Level 3 or 5 in Leadership & Management

Tools

Data management systems

Job description

A leading property services organization in Exeter is seeking an Operations Manager to enhance service support delivery across Property Services. The successful candidate will lead administrative teams, drive process improvements, and ensure data integrity while promoting a safety culture. This full-time hybrid role involves 37 hours per week, requiring strong leadership and project management skills. Attractive benefits include generous leave and health perks, making it an excellent opportunity for professionals looking to make a significant impact.