Property Customer Services Coordinator | 10% Bonus

Miller Homes; Worcester; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading homebuilder in Worcester is seeking a Customer Services Coordinator to support the customer services team with key administrative tasks. The ideal candidate will have experience in customer service, especially in the housebuilding or construction sectors. Responsibilities include managing customer communications, issuing documentation, and maintaining accurate data records. This position offers a competitive salary along with generous annual leave and a 10% bonus opportunity.

Benefits

Competitive basic salary

26 days annual leave + public holidays + your birthday off

Opportunity to earn 10% bonus

Company contributes 6.5% to your pension

Qualifications

• Experience working in customer services, ideally in housebuilding or construction.
• Ability to provide concise written and numerical reports.
• Confident verbal and written communication skills.

Responsibilities

• Issue documentation to assist homeowners with their new home.
• Handle all incoming communications and record them promptly.
• Maintain professionalism in all interactions with customers and colleagues.
• Ensure accurate data input into the customer service system.

Skills

Customer service experience

Effective communication

Administrative skills

Computer literacy (Word & Excel)

Job description

A leading homebuilder in Worcester is seeking a Customer Services Coordinator to support the customer services team with key administrative tasks. The ideal candidate will have experience in customer service, especially in the housebuilding or construction sectors. Responsibilities include managing customer communications, issuing documentation, and maintaining accurate data records. This position offers a competitive salary along with generous annual leave and a 10% bonus opportunity.