Product Lead

British Red Cross incorporated; Greater London; Hybrid; GBP 57,000 - 61,000; Full time

Job summary

A prominent humanitarian organization in the UK seeks a Product Lead to enhance services for people in crisis. This vital role involves collaborating across teams and leading product development through agile practices. The ideal candidate will have a strong background in team leadership and user-centered design. This position offers flexible working arrangements and substantial annual leave. The closing date for applications is February 1, 2026.

Benefits

Flexible working

36 days annual leave

Up to 6% pension scheme

Learning & Development opportunities

Employee benefits platform

Qualifications

• Experience leading teams to develop and improve services or products.
• Strong focus on users and communities, balancing this with organizational needs.
• Ability to work collaboratively across teams and departments.

Responsibilities

• Support team to deliver improvements to services that help people in crisis.
• Work with senior leaders to identify challenges.
• Meet with partners to share ideas.

Skills

Team leadership

User-centered design

Collaboration

Agile methodologies

Change management

Job description

Product Lead

Location: Flexible (UK based, with monthly travel to London office)

Salary Range: £57,499 to £60,918 per annum (plus ILW, if applicable)

Hours: 35 per week (plus on call responsibilities)

12 Months Fixed Term Contract

Use your skills to help people when they need it most

Are you a creative problem solver who wants to make a real difference in people’s lives?
Do you want to help shape how the British Red Cross supports communities across the UK before, during, and after crises?

As our Product Lead in our UK Resilience department, you’ll work closely with the Head of Strategy & Performance to translate strategic direction into deliverable improvements and solve problems. You’ll shape and lead a team focused on designing and improving services that support people in crisis. You’ll be a pragmatist, who understands best product management and agile practices. You’ll be able to deliver and enable product development in an organisation where this is not a common way of working. You’ll help us understand what communities need, develop practical solutions, and make sure those solutions are used and make a real impact. You’ll bring people together across the organisation, keep things moving, and make sure we stay focused on helping those who need our support.

This is a chance to be part of a bold transformation. You’ll be part of a department that’s evolving to deliver across the full resilience cycle – from preparation to recovery – and we need a leader who can guide teams through change, build strong partnerships, and keep the needs of people at the heart of everything we do.

What your week might look like:

• Supporting your team to deliver improvements to services that help people in crisis.
• Working with senior leaders to identify the next big challenge we need to solve.
• Meeting with partners across the sector to share ideas and learn from others.
• Collaborating with data and tech teams to develop new tools and ways of working.

As our Product Lead you’ll have:

• Experience leading teams to develop and improve services or products.
• A strong focus on users and communities, and experience of balancing this with organisational needs.
• Ability to work collaboratively across teams and departments, including working with operational teams to make sure products are impactful and adopted.
• Familiarity with embedding agile or product development approaches, preferably in organisations where this is not a consistent way of working across the organisation.
• Confidence working in complex environments and leading change.
• Ability to advocate for BRC and the voluntary sector’s role in building resilience.

Interested? Closing date for applications is 23:59 on Sunday 1st February 2026. Interviews to follow soon after. Please Note: We may close the advert earlier than advertised. So early submission of completed application is advised.

In return for your commitment and expertise, you’ll get:

• Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Learning & Development: A range of career & learning opportunities.
• Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
• Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
• Cycle2Work: Lease a bicycle through the scheme.

We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme.

At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.

Together, we are the world's emergency responders