Product Genius: Premium Car Experience Champion

Mesh-AI Limited; Stoke-on-Trent; On-site; GBP 25,000 - 27,000; Full time

Job summary

A leading automotive retailer in the UK is seeking a Product Genius to join their team in Stoke-on-Trent. This full-time role involves engaging with customers during vehicle handovers, providing essential information about BMW features, and supporting the sales team. The ideal candidate will be customer-focused and passionate about cars, with excellent communication skills. The position offers a competitive salary and various benefits designed to enhance career development and employee wellbeing.

Benefits

Competitive salary

Generous annual leave

Enhanced family leave

Access to Techscheme

Eyecare vouchers

Smart Health services

Dental insurance

Critical illness cover

Discounted gym memberships

Travel insurance

Qualifications

• Friendly, confident, and customer-focused.
• Passionate about cars and the BMW brand.
• Comfortable using a smartphone or camera for photos and videos.

Responsibilities

• Deliver engaging and professional vehicle handovers to customers.
• Take high-quality photos and short videos of vehicle handovers and cars on site.
• Move vehicles safely around the dealership as required.
• Explain BMW features, technology, and connected services clearly and confidently.
• Support the sales team with product knowledge and customer experience.
• Maintain a clean, organised, and welcoming showroom and forecourt.

Skills

Strong communication skills

Customer-focused

Passionate about cars

Attention to detail

Education

Full UK driving licence

Job description

A leading automotive retailer in the UK is seeking a Product Genius to join their team in Stoke-on-Trent. This full-time role involves engaging with customers during vehicle handovers, providing essential information about BMW features, and supporting the sales team. The ideal candidate will be customer-focused and passionate about cars, with excellent communication skills. The position offers a competitive salary and various benefits designed to enhance career development and employee wellbeing.