Product Genius: Elevate Car Customer Experience to Sales

Arnold Clark Group; Wakefield; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading automotive retailer in Wakefield is seeking Customer Service Executives to enhance the customer experience. As a Product Genius, you'll prepare showrooms, support the sales team, and guide customers throughout their purchasing journey. Ideal candidates are confident communicators with a positive attitude and a desire to progress into car sales. Training and support will be provided, making this a great opportunity for customer service stars looking to develop their career.

Benefits

33 days’ holiday allowance

Generous retail discounts

Private healthcare

Access to GP 24/7

Pension scheme

Maternity and paternity packages

Training and progression opportunities

Qualifications

• Confident communicator with positive results.
• Willing to go the extra mile for customers.
• Full UK driving licence is required.
• Ability to work independently and in a team.
• Eager for career progression into car sales.

Responsibilities

• Prepare the showroom and vehicles for the day.
• Assist with showroom presentation and marketing.
• Support the Sales department and enhance customer experience.
• Organize and accompany customers on test drives.
• Learn about products to help customers find the right fit.
• Improve customer journey from inquiry to delivery.

Skills

Confident communicator

Positive attitude

Full UK driving licence

Team player

Initiative

Job description

A leading automotive retailer in Wakefield is seeking Customer Service Executives to enhance the customer experience. As a Product Genius, you'll prepare showrooms, support the sales team, and guide customers throughout their purchasing journey. Ideal candidates are confident communicators with a positive attitude and a desire to progress into car sales. Training and support will be provided, making this a great opportunity for customer service stars looking to develop their career.