Procurement Transformation Lead — Transition & Service Delivery

Santander Consumer USA Inc.; Milton Keynes; Hybrid; GBP 60,000 - 75,000; Full time

Job summary

A leading financial services firm in Milton Keynes is seeking a Transition Manager to ensure structured service delivery and manage supplier relationships. You will oversee risk management and governance while coordinating with various teams during the transition. The ideal candidate will have proven experience in service management and change management within the financial sector, alongside strong communication skills. This role offers competitive rewards and opportunities for growth.

Benefits

Competitive rewards

Wellbeing support

Volunteering opportunities

Global growth opportunities

Qualifications

• Proven experience of offshoring/outsourcing transitions.
• Strong background in service management and procurement operations.
• Understanding of operational risk and service resilience frameworks.

Responsibilities

• Lead the transition of activities ensuring knowledge transfer and service stability.
• Manage and mitigate risks related to outsourced service delivery.
• Support supplier management to ensure obligations are met.

Skills

Stakeholder engagement

Change management

Service management

Procurement knowledge

Risk management

Supplier relationship management

Innovative thinking

Strong communication skills

Education

Experience in financial services

Technical expertise in outsourced services

Tools

SAP

TPRM technology

Job description

A leading financial services firm in Milton Keynes is seeking a Transition Manager to ensure structured service delivery and manage supplier relationships. You will oversee risk management and governance while coordinating with various teams during the transition. The ideal candidate will have proven experience in service management and change management within the financial sector, alongside strong communication skills. This role offers competitive rewards and opportunities for growth.