PRN Office Assistant Gloucester

Riverside Medical Group.; Gloucester; On-site; GBP 40,000 - 60,000; Part time

Job summary

A healthcare organization in Gloucester is looking for a part-time Office Assistant to manage patient registrations, handle calls, and maintain the reception area. Ideal candidates will have experience in medical office settings and strong organizational skills. The role involves scheduling appointments, managing patient demographics, and ensuring compliance with insurance requirements. Join our team where caring for others is prioritized and grow your career in a supportive environment.

Qualifications

• Experience in a medical office setting preferred.
• Skills in clerical tasks, patient interaction, and managing demographics.
• Attention to detail for compliance and billing issues.

Responsibilities

• Manage patient registration and ensure accurate demographic data.
• Schedule appointments and handle patient inquiries and concerns.
• Maintain cleanliness of the reception area and assist other staff.

Skills

Patient registration

Insurance eligibility

Communication

Organizational skills

Education

High school or equivalent

Job description

PRN Office Assistant Gloucester page is loaded## PRN Office Assistant Gloucesterlocations: Riverside Walter Reed Professional Center - Gloucester, Virginiatime type: Part timeposted on: Posted Todayjob requisition id: 2025-031100Gloucester, Virginia **Overview** The office assistant works under the direct supervision of the office manager. Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, completing chart prep, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized. **What you will do** * Ensures all patients' registration and demographics information is correct and updated as needed. Monitors daily schedule, schedules/reschedules appointments when necessary, i.e. doctor’s illness, meetings, or vacation. Obtains referrals and insurance information. Completes clerical chart prep, prepares and prints visit summaries, receipts and other related documents. Reports any potential compliance concerns to the appropriate person.* Recommends to office manager any process improvements needed to improve quality of service. Maintains appearance and cleanliness of the reception area. Actively engages in team huddles and staff meetings.* Promotes the daily workflow. Preps charts in advance of visit. Greets all participants to the practice with immediate acknowledgment with eye contact and smile. Check-in process and demographic updates done in timely manner. Manages patient expectations with clear explanations. Uses good telephone technique including 4 part greeting and 3 rings or less guideline. Observes transfer and on-hold techniques. **Qualifications** **Education** * , High school or equivalent (Preferred) **Experience** * Medical Office experience (Preferred)To learn more about being a team member with Riverside Health System visit us at .If loving your work is important to you, consider a career at Riverside. By joining our team, you can make a difference in people's lives. Our mission is to care for others as we would care for those we love. We extend that sense of caring to every patient, resident and customer, as well as to each member of our team. We offer care at all stages of life, in hundreds of locations, giving you room to grow your career, along with great benefits and perks.