Private Patient Experience Specialist

Ramsay Health Care Limited; Pincock; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading independent healthcare provider in Chorley is seeking a Private Patient Co-ordinator. This full-time position involves managing patient enquiries, maintaining consultant relationships, and enhancing patient experiences. The ideal candidate should have marketing or sales experience, sound computer skills, and excellent communication abilities. The role offers flexible benefits including private medical cover and competitive leave options. Join a well-established healthcare team dedicated to high-quality patient care.

Benefits

25 Days Leave + Bank Holidays (pro rata)

Private Pension with up to 5% match

Flexible shift patterns

Private Medical Cover

Life Assurance (Death in Service)

Free Training and Development

Subsidised staff restaurant

Employee Assistance Programme

Cycle2Work scheme

Concerts for Carers

The Blue Light Card Scheme

Qualifications

• Previous marketing or sales experience is preferred.
• Excellent communication skills needed for face-to-face and telephone interactions.
• Computer proficiency to use MS Office and web-based software.

Responsibilities

• Handle enquiries and book appointments through various channels.
• Maintain relationships with hospital teams and external stakeholders.
• Analyze private activity to maximize revenue generation.

Skills

Marketing and Sales experience

Excellent communication skills

Sound Computer skills

Ability to manage a portfolio of private patients

Articulate with high personal presentation

Tools

MS Office Suite

Job description

A leading independent healthcare provider in Chorley is seeking a Private Patient Co-ordinator. This full-time position involves managing patient enquiries, maintaining consultant relationships, and enhancing patient experiences. The ideal candidate should have marketing or sales experience, sound computer skills, and excellent communication abilities. The role offers flexible benefits including private medical cover and competitive leave options. Join a well-established healthcare team dedicated to high-quality patient care.