Post Office Counter Clerk: Service & Sales Pro

Lincolnshire Co-op; North Hykeham, Grantham, Newark on Trent; On-site; GBP 22,000 - 28,000; Full time

Job summary

A community-focused co-operative in North Hykeham is looking for a Post Office Counter Clerk to deliver exceptional customer service. In this role, you will greet customers, manage transactions, and provide information about products and services. The ideal candidate should possess strong communication skills and a sales-focused approach. Benefits include up to 30 days of annual leave and progression opportunities within the organization.

Benefits

Up to 30 days annual leave

Pension scheme with up to 12% employer contributions

Generous colleague discount rates

Annual discretionary bonuses

Free tea and coffee provisions

Wellbeing initiatives

Qualifications

• Strong communication skills and a passion for customer service.
• Ability to work under pressure in a fast-paced environment.
• Completed a P250 check before starting.

Responsibilities

• Provide a friendly and personalized service to customers.
• Inform customers about the latest products and services.
• Handle letters and parcels, bill payments, passport applications, and car tax.
• Complete cash handling and administration duties accurately.

Skills

Customer service

Communication skills

Sales-focused

Attention to detail

Job description

A community-focused co-operative in North Hykeham is looking for a Post Office Counter Clerk to deliver exceptional customer service. In this role, you will greet customers, manage transactions, and provide information about products and services. The ideal candidate should possess strong communication skills and a sales-focused approach. Benefits include up to 30 days of annual leave and progression opportunities within the organization.