Pollution Prevention Technician

Dwr Cymru; Cardiff; On-site; GBP 33,000; Full time

Job summary

A water utility company in Cardiff seeks a dedicated individual to oversee pollution incident management and engage with regulatory bodies. The role requires extensive knowledge in wastewater treatment and a commitment to health and safety standards. Candidates should possess a valid driving license and strong computer skills, particularly in SAP. This permanent position offers a competitive salary of £32,436. Benefits include enhanced pension contributions and opportunities for progression.

Benefits

Enhanced employer pension contributions

Free Mortgage Brokering Services

Cycle to work scheme

Gym and fitness discounts

Qualifications

• Experience in wastewater treatment and pumping operations required.
• Must have a full and valid driving license.
• Strong computer skills, particularly with Windows applications.

Responsibilities

• Resolve customer pollution-related issues.
• Identify and report pollution incidents to NRW.
• Maintain quality management system for audits.

Skills

Wastewater treatment knowledge

Positive working relationships

Driving license

Computer literacy

Risk assessment

Tools

SAP

Job description

What you’ll be responsible for

• Resolve Customer related issues with regards to pollution incidents, taking ownership and resolving to a satisfactory conclusion.
• Work with operational colleagues to identify pollution incidents requiring self-reporting and ensure timely reporting to NRW.
• Investigate all Polfaxes received from the NRW and draw up suitable responses, actions & timescales.
• Drive a positive pollution culture within your team, with a particular focus around pollution awareness and evidence gathering on incidents.
• Liaise with Operational colleagues WWA and Capital delivery teams to ensure AGA risks are identified and fully understood.
• Maintain a quality management system and achieve a high standard of internal and external audit compliance.
• Ensure all activities are carried out in line with Health and Safety policies and Procedures.
• Assist the Catchment team with external stakeholders to include active management of regulatory relationships e.g. NRW representatives and the Involvement and participation in various community groups when appropriate.
• Representing the company during incidents with outside agencies such as the emergency services, EHO, Local government etc.
• Provision of technical support to service providers and associated field staff.
• Assess /negotiate pollution categorisation incidents with the NRW & Confirm whether pollution incidents are linked to Dwr Cymru assets.
• Produce 10-day reports on all confirmed pollution incidents with a clear focus around root‑cause analysis and repeat incident prevention, tracking subsequent actions through to completion.
• Capital Maintenance – Identification of investment requirements to improve service and reduce costs supporting the overall DCWW Asset Strategy.
• Monitor and review telemetry alarms and dashboards to pro‑actively identify pollution risks. Carry out detailed investigations and make recommendations that reduce alarm activity and improve operational efficiencies.
• Participation in a standby rota is required for the role.

Job Requisition Number 8313

Work Type Permanent

Job Function Operational

Salary £32,436.00

Base Dinas

Closing Date 23:59 on 20/01/2026

Who you’ll work with

Internal

• Catchment Operational teams
• H&S
• Wastewater Assets
• Finance and Business Improvement teams
• Pollution Performance Manager and Pollution Champions

External

• NRW / local authorities
• Emergency Planning & Steering Groups
• MP / AM and local councillors
• CCW
• General Public

About You

Knowledge, Skills & Experience

• Full and valid driving licence
• Experience and knowledge of wastewater treatment and pumping operations
• Computer Literate, with experience of Window applications and SAP
• Ability to develop positive working relationships and to be seen as a highly credible representative of the business is required for this role
• Committed and hard working
• Able to assess risk and adopt a safe working practice to undertake task

Good to know

• The successful candidate will be required to participate in a standby rota (1 in 5)
• Company vehicle will be provided

For more information on the role please contact [e-mail]

Benefits

• Variable pay schemes (your salary band will remain the same, but performance depending, you could receive an incremental within-band increase and a yearly incentive)
• Option to buy additional annual leave up to 5 days per year
• Enhanced employer pension contributions – Up to 11% employer contributions
• Free Mortgage Brokering Services
• Enhanced family friendly policies
• Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes
• Gym and fitness discounts as well as high street shopping
• Cycle to work scheme
• Discount off all Welsh Water visitor attraction centres and gift shops
• Car‑leasing scheme and free on‑site parking at all sites
• Health CashBack scheme and access to an online GP service
• An employee assistance programme for employees and their immediate family
• Many more can be found on our website.

Due to the nature of the industry, we require satisfactory references, post offer medical clearance, and a criminal records Basic Disclosure check on all new employees joining the business.

For some roles there may be additional checks and security clearance required, and this offer is subject to all checks being satisfied. You will receive further information on how to complete these checks via email once you have accepted this offer.

Who we are

Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.

To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision. This is achieved by living our core values and demonstrating the core behaviours that underpin them. The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company’s required security objectives.

We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work.

To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.

In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.

Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT

© Dŵr Cymru Cyf 2019.