PI Insurance Account Handler – Client Relations (Mon–Fri)

Everywhen; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance brokerage in Manchester is seeking a Professional Indemnity Insurance Account Handler to support a designated client portfolio. The role involves acting as the primary point of contact for clients, building strong relationships, and addressing their queries. Candidates must have experience in the insurance industry, preferably in professional indemnity, along with excellent customer service skills. The position offers a competitive salary, generous bonuses, and extensive benefits including career progression opportunities.

Benefits

26 days holiday, plus bank holidays

Opportunities for career progression

CII or ACII qualification support

Pension scheme

24-hour wellbeing support

Paid volunteering day

Spotlight Awards for talent recognition

Qualifications

• Experience in insurance industry, preferably in professional indemnity.
• Ability to work with clients confidently over phone and email.
• Demonstrate honesty and integrity within a regulated organization.

Responsibilities

• Support a designated client portfolio.
• Act as the first point of contact for clients.
• Build and nurture client relationships.
• Respond to client queries promptly and accurately.

Skills

Insurance industry experience

Customer service

Proactive and initiative-driven

Strong communication skills

Team collaboration

Job description

A leading insurance brokerage in Manchester is seeking a Professional Indemnity Insurance Account Handler to support a designated client portfolio. The role involves acting as the primary point of contact for clients, building strong relationships, and addressing their queries. Candidates must have experience in the insurance industry, preferably in professional indemnity, along with excellent customer service skills. The position offers a competitive salary, generous bonuses, and extensive benefits including career progression opportunities.