Performance Manager: Lead a High-Impact Rental Team

Europcar España; Manchester; On-site; GBP 38,000 - 45,000; Full time

Job summary

A vehicle rental company in Manchester is seeking a Performance Manager to lead a team of rental sales agents and deliver exceptional customer service. The ideal candidate should have strong communication skills, a valid driving license, and a proven ability to drive sales. Responsibilities include maximizing sales through coaching and ensuring the team meets KPIs. This role offers a competitive salary, benefits, and the opportunity for career progression.

Benefits

Competitive Basic Salary

Commission scheme with uncapped bonus potential

Company car with on-site charging

6 weeks holiday including bank holidays

Pension and life insurance

Discounted car hire rates

20% discount on mobile phone contracts

Discounted hotel rates

Free annual eye tests

Career progression opportunities

Qualifications

• Full, valid clean driving licence with a minimum of 4 years driving experience.
• Proven track record of driving great sales.
• Ability to motivate and lead a team effectively.

Responsibilities

• Lead a team of rental sales agents to deliver five-star customer service.
• Work with the Station Manager to achieve sales targets.
• Maximize sales through training, coaching, and development.

Skills

Customer service skills

Communication

Management

Multi-tasking

Problem-solving

Organizational skills

Job description

A vehicle rental company in Manchester is seeking a Performance Manager to lead a team of rental sales agents and deliver exceptional customer service. The ideal candidate should have strong communication skills, a valid driving license, and a proven ability to drive sales. Responsibilities include maximizing sales through coaching and ensuring the team meets KPIs. This role offers a competitive salary, benefits, and the opportunity for career progression.