People Services Advisor

Travelodge; Thame; Hybrid; GBP 28,000 - 30,000; Full time

Job summary

A national hotel chain is looking for a HR support professional in Thame. The role involves assisting managers with people processes, advising on policies, and managing attendance cases. Ideal candidates should have strong communication and organizational skills, along with experience in HR. This full-time position offers a salary between £28,000 and £30,000, with a hybrid working model and additional benefits including a contributory pension scheme and 25 days holiday.

Benefits

Contributory pension scheme

50% personal discount on hotel bookings

25 days holiday plus bank holidays

Annual bonus

Focus on learning and career development

Qualifications

• Experience in advising line managers on HR policies.
• Experience in absence or attendance management.
• Ability to manage data and spot trends.

Responsibilities

• Support managers with day-to-day people processes.
• Guide managers through the employee lifecycle.
• Manage attendance cases and track data.

Skills

Strong communication

Organisation

Discretion

Data management

Risk assessment

Knowledge of employment law

Job description

Overview

Find where you belong!

Come and join the People Team at our head office in Thame.

What’s it all about?

This role supports managers with day-to-day people processes such as absence, AWOL, probation, and flexible working requests, while also advising on people policies and low-level employee relations cases. You’ll guide managers through all aspects of the employee lifecycle, from onboarding to exit, and provide coaching on best practices. A key part of the role involves managing attendance cases, tracking data, and identifying trends to inform business decisions. Strong communication, organisation, and discretion are essential, along with the ability to assess risks and ensure compliance with employment legislation.

Why Travelodge?

We believe in creating an inclusive workplace where everyone can be their true self and belong. We work hard to improve the diversity of our teams and celebrate our differences. And we care about our colleagues’ wellbeing, so we ensure there are plenty of resources available so everyone can look after their emotional, physical, financial and work wellbeing. We call this “Better Me”.

Who will this appeal to?

This role will suit someone who is confident in advising line managers, enjoys solving people-related queries, and has a good understanding of HR policies and employment law. It’s ideal for someone with experience in absence or attendance management and handling flexible working requests. Strong organisational and communication skills are essential, along with the ability to manage data, spot trends, and provide actionable insights. Someone who is approachable, detail-focused, and comfortable working in a fast-paced environment would thrive in this role.

What are the extra benefits of working for Travelodge?

• Full Time role 37.5 hours per week
• Monday- Friday covering shift: 8-4, 9-5 or 10-6pm
• Between £28,000- £30,000
• Contributory pension scheme
• Hybrid working available on successful completion of probation, with 3 days in the office in Thame and 2 days working from home
• 50% personal discount for hotel bookings and great friends and family discounts too!
• 25 days holiday + bank holidays, increasing with length of service
• Annual bonus
• A focus on learning and career development