People Operations Administrator

AFH Financial Group.; Bromsgrove; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading independent financial advisory firm in Bromsgrove is seeking a People Operations Administrator to deliver high-volume administrative support and drive process improvements. This full-time role offers hybrid working and a competitive salary along with numerous benefits. Responsibilities include managing employee files, administering key lifecycle processes, and supporting compliance efforts while ensuring high-quality service within the People Operations function.

Benefits

Flexible working and holidays

Annual Christmas and Summer parties

Contributory pension scheme

Discretionary annual bonus

Health and wellbeing initiatives

Tailored learning and development programmes

Shopping discounts on purchases

Qualifications

• Previous experience in people administration.
• Familiarity with people databases and systems.
• Knowledge of people processes and employment legislation is desirable.

Responsibilities

• Manage and maintain electronic employee files and records.
• Administer employee lifecycle processes.
• Provide admin support for benefits changes.
• Support onboarding process and pre-employment checks.

Skills

Attention to detail

Organisational skills

Time management

Communication skills

Problem-solving

Confidentiality

Education

CIPD Level 3 or equivalent

Tools

Microsoft Office

Job description

• Location: Bromsgrove, Worcestershire, United Kingdom
• Salary: Competitive Salary and Benefits

People Operations Administrator

AFH Wealth Management is proud to be oneof the UK’s leading independent financial advisory and wealth management firms.

We believe that our success starts with our people. If you are determined to succeed and eager to take on new challenges, you’ll find a variety of exciting career opportunities at AFH. This is afull-time, permanent opportunity, withhybrid working, and a competitive salary andrange of benefits.

The People Operations Administrator is responsible for delivering high-volume, high-quality administrative support across the AFH Group. This role ensures the smooth execution of core people processes, maintaining accuracy and compliance at all times. In addition, the position actively drives process improvements and champions best practices within People Operations, contributing to an efficient and employee-focused people service.

As our People Operations Administrator, your responsibilities are to:

• Manage and maintain electronic employee files and associated records within the People database ensuring compliance with company, legislative and regulatory requirements
• Administer key employee lifecycle processes ensuring relevant authorisations have been obtained
• Provide administrative support for any changes of benefits including timely and accurate liaison with the wider People Operations / Payroll functions
• Administer the on-boarding process including pre-employment checks and referencing
• Produce employee data reports for the team and the wider company upon request.
• Support with the integration of acquired businesses, providing administrative support to the wider team
• Support projects across the People Operations function and wider People Team
• Administer DSARs in liaison with the Risk Team and Data Protection Officer
• Liaise with the Pay and Benefits Adviser to support the completion of annual and ad-hoc audits
• Minute taking at meetings such as disciplinaries and grievance hearings where relevant.

Process improvements and compliance:

• Produce and maintain process guides for employees and managers.
• Conduct regular audits of People data to maintain integrity and accuracy.
• Drive process improvements and champion best practices in People systems and payroll.

What we are looking for in our ideal People Operations Administrator:

• Strong attention to detail and accuracy
• Excellent organisational and time management skills
• Ability to manage high-volume tasks under tight deadlines
• Strong communication and interpersonal skills
• Proactive approach to problem-solving and process improvement
• Confidentiality and discretion in handling sensitive information.

Experience & Qualifications

• Previous experience in people administration
• Familiarity with people databases and systems and Microsoft Office applications
• Knowledge of people processes and employment legislation (desirable)
• CIPD Level 3 or equivalent (preferred but not essential).

Benefits and Perks at AFH

• Flexible working & holidays -Enjoy flexible working and competitive holiday allowance, with annual buy & sell scheme options and your birthday off. Plus, additional holiday days for long service.
• Social perks -To recognise and celebrate employees' great work we are all invited to our annual Christmas and Summer parties.
• Pension -We offer a contributory pension scheme with Royal London as well as death-in-service benefit.
• Bonus scheme -All AFH employees are offered a competitive salary and a discretionary annual bonus, following completion of a year’s service.
• Health and wellbeing -The MediCash app puts your health in the palm of your hands. Claim cashback on a wide selection of health and wellbeing initiatives, including discounted health club memberships and free healthcare benefits.
• Professional development -We are committed to helping you reach your potential by offering tailored learning and development programmes.
• Shopping discounts -Our employees can choose from many retailers to get discounts or cashback on everyday purchases from our favourite high street clothing stores to our go-to supermarkets, as well as access to free online training courses.